Raymond Perrine
South Jordan,USA
Summary
Accomplished Sales and Product Engineer with over 12 years of progressive experience, leveraging technical proficiency to drive business success and manage the full sales lifecycle. Demonstrated history of exceeding revenue goals by building strong client relationships, delivering expert technical presentations, and ensuring seamless project closeouts.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Production Supervisor
Ricoh USA
Salt Lake City
01.2019 - Current
- Main Role: Provided on-site mechanical repair, training, calibration, installation, maintenance, and technical support for large-scale industrial production equipment.
- Situation: Our clients' operators experienced production line efficiency issues, including difficulties in maintaining output requirements.
- Action: Automated and optimized the technical support framework by providing training for operators to assist with maintenance. Facilitated monthly budget and performance reviews using Excel and shared the results with our clients' Department Manager (DM)
- Result: Achieved a 20% increase in client record production by prioritizing a new preventative maintenance system for operators.
Cable Lead Technician
Outsource
Salt Lake City
01.2018 - 12.2018
- Main Role: installed network and fiber optic infrastructure.
- Situation: Under aggressive timelines for major clients, such as Amazon and hospitals.
- Action: Led a team to complete the installation of Category 6e and fiber optic cables, wire closets, and patch panels. Strictly adhered to blueprints and EIA/TIA 568A/B standards during the installation process.
- Result: Achieved project completion ahead of schedule, resulting in a $5500 quarterly bonus for the team.
Product Engineer
Fabchem USA
Los Angeles
04.2012 - 11.2018
- Main Role: Designed product specifications based on customer requirements and industry standards. From Raw Chemicals to finished product, including the labels, using Adobe 6.0.
- Situation: Clients struggle to understand the company's products and services due to its broad range of manufacturing and service offerings.
- Action: Streamlined quality management processes across two departments by designing and implementing ISO 9000 policies, including blogs, and by administering VM servers corporate-wide.
- Result: Assisted in creating and translating technical manuals for the CRM ChemX software at the Hong Kong corporate office.
College Instructor/Director
Aviation Electronic Schools of America
Sacramento
08.2000 - 01.2012
- Main Role: Taught courses for the telecommunications industry and A&P Mechanics at U.S. military bases worldwide: the USA, Alaska, Hawaii, Mexico, Hong Kong, and the Philippines. Students obtain a 2-year accredited college degree.
- Situation: Soldiers require more remote support for education and learning.
- Action: Created an online hybrid curriculum and classroom with Moodle, including a mobile testing service for Pearson Vue tests; CompTIA A+, MCSE, Fiber Optics, and training on computer-simulated software. Installed SOP manuals for the IT department to provide technical support for students.
- Result: A massive 300% increase in enrollment.
Sales Engineer
Advantech USA
Los Angeles
07.1995 - 11.2000
- Main Role: Sales of embedded PC boards for the development of technology in industrial and commercial applications, including BART ticket stations, POS gas stations, and automated production equipment. Partnered with system integrators to accelerate the product development lifecycle and increase efficiency, and executed end-to-end testing of prototypes.
- Situation: Company directions are uncertain due to employees' misunderstanding of future technology.
- Action: Established quality standards: Developed and implemented the ISO 9000 series of quality assurance (QA) policies through documentation and compliance. Strengthened client relationships: Managed client expectations and project timelines by leading key meetings, resulting in the successful closure of final sales.
- Result: Drove significant sales growth; cultivated a new client portfolio through strategic warm lead generation from trade shows, which increased new sales of over $2 million.
Education
Bachelor of Science - Economics
University of Utah
Salt Lake City, USAComputer Engineering Technology -
Maric College acquired by Kaplan University
Anaheim, USASkills
Advanced Computer and Networking skills
Basic Programming, DOS, Linux, VM server
Microsoft Office suite, Project management software
Programmable logic control (PLC)
Fiber optics expertise, technical support services
Preventive maintenance strategies
Hardware troubleshooting skills, problem-solving skills
Budgeting and forecasting techniques
Quality Assurance implementation of ISO-9000
Training, Production, and Manufacturing Skills
Certification
- MCSE Microsoft Certified System Engineer
- CompTIA A+ Certification
- FOT Fiber Optics Technician Certification
- ISO-9000 series Training
- SIGMA Training
Timeline
Production Supervisor
Ricoh USA
01.2019 - Current
Cable Lead Technician
Outsource
01.2018 - 12.2018
Product Engineer
Fabchem USA
04.2012 - 11.2018
College Instructor/Director
Aviation Electronic Schools of America
08.2000 - 01.2012
Sales Engineer
Advantech USA
07.1995 - 11.2000
Bachelor of Science - Economics
University of Utah
Computer Engineering Technology -
Maric College acquired by Kaplan University
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