RAYMOND PIELACHA JR
Hardeeville,SC
Summary
Experienced Compliance Auditor with expertise in audit reporting and compliance investigation. Skilled in document verification and customer service, ensuring strict regulatory adherence. Known for improving day-to-day operations and resolving dealer complaints effectively.
Overview
33
33
years of professional experience
Work History
Compliance Auditor
South Carolina Department of Motor Vehicles
Blythewood, SC
07.2018 - 03.2025
- Accountable for compliance and oversight of South Carolina automobile dealership across six counties (approximately 176 retail and wholesale dealerships).
- Executed physical inspection of dealer lots overall condition. Confirmed accuracy of paperwork and performed meticulous checks of vehicle titles in dealer records.
- Analyzed and addressed over 450 dealer complaints in collaboration with state and local agencies.
- Documented and sustained thorough audit reports and violations, suggesting procedural improvements to boost operational efficiency.
- Reviewed relevant laws, regulations, guidelines, and standards to maintain compliance awareness.
- Compiled and delivered audit reports summarizing evaluation results for management review.
- Collaborated with auditors to finalize annual audits and ensure compliance with local, state, and federal regulations.
Titling & Licensing Specialist
South Carolina Department of Motor Vehicles
Bluffton, SC
06.2016 - 07.2018
- Evaluates, verifies, organizes, inputs, and generates all documents necessary for issuing driver's licenses, beginner permits, and identification cards for all classes.
- Streamlined management of business customer needs, encompassing banks, lienholders, insurance companies, and dealerships.
- Ensured correctness of customer data during transaction processing. Exhibited proficiency in addressing diverse customer requirements with efficiency.
- Executed motor vehicle title and registration requests with precision and timeliness.
- Conducted research on suspension inquiries to ensure compliance with regulations.
- Modified registration credentials to maintain accurate vehicle records.
- Computed vehicle sales taxes to facilitate financial transactions effectively. Adjusted weight entries in vehicle record files to reflect accurate specifications.
- Facilitates knowledge evaluations for drivers applying for all commercial class and CDL operations.
- Proficient in validating visual eye screenings through physicians' eye statements or SCDMV eye test machinery.
- Reviewed applications for fraud and medical cases to enforce license restrictions.
- Addressed customer inquiries regarding driver, vehicle, registration, titling, and insurance requirements.
- Administered and handled transaction payments via diverse methods including cash, credit card, check, or money order.
Supervisor/Inspector/Hotel Housekeeper
Pinnacle Group
Bluffton, SC
07.2013 - 11.2014
- Managed multiple crews for the efficient cleaning of vacation properties.
- Oversaw and facilitated training initiatives, maintained cleanliness standards, performed minor maintenance tasks, managed inventory processes, and documented time sheets and attendance.
- Spearheaded Pinnacle Group's ongoing growth, resulting in nearly double the number of properties during the past year.
- Streamlined scheduling protocols in the vacation market, ensuring clean integrity, and achieving a 98.6% completion ratio without discrepancies or callbacks.
Site Supervisor /Team Lead Trainer
Advanced Technology Services, Inc.
Peoria, IL
05.2008 - 12.2011
- Promoted to oversee six employees in daily operations and customer service throughout eight-state region.
- Compiled regular employee reports, timesheets, and performance evaluations to maintain consistency.
- Engaged with senior management in formulating hiring strategies and analyzed new business opportunities.
- Evaluated potential partnerships with manufacturing and production companies to drive growth expansion.
- Developed new process, standardized metrics and reports, and established standard operating procedures.
- Selected to contribute to four Six Sigma Green Belt projects that enhanced productivity, optimized workflows, and fortified partnerships with Georgia Pacific and ATS
- Created and launched Excel database supporting repair coordinators in monitoring issued repairable parts, guaranteeing timely returns and decreasing customer purchases of new parts while enhancing ATS repair revenue.
Project/Assistant Financial Manager
United States Navy, USN
Jacksonville, FL
01.1992 - 12.2007
Education
Bachelor of Science - Geography
Jacksonville University
Jacksonville, FL05-2003
Skills
- Document verification
- Title verification
- Customer service
- Time management
- Attention to detail
- Industry expertise
- Audit management
- Process improvement
- Investigative techniques
- Strong computer skills
- Critical thinking
- Inventory management
Timeline
Compliance Auditor
South Carolina Department of Motor Vehicles
07.2018 - 03.2025
Titling & Licensing Specialist
South Carolina Department of Motor Vehicles
06.2016 - 07.2018
Supervisor/Inspector/Hotel Housekeeper
Pinnacle Group
07.2013 - 11.2014
Site Supervisor /Team Lead Trainer
Advanced Technology Services, Inc.
05.2008 - 12.2011
Project/Assistant Financial Manager
United States Navy, USN
01.1992 - 12.2007
Bachelor of Science - Geography
Jacksonville University
Similar Profiles
Jada PrettyJada Pretty
Title Specialist at South Carolina Department of Motor VehiclesTitle Specialist at South Carolina Department of Motor Vehicles
Navi C. JamisonNavi C. Jamison
Driver Services at South Carolina Department of Motor VehiclesDriver Services at South Carolina Department of Motor Vehicles
Rebecca FloresRebecca Flores
CDL Examiner at South Carolina Department of Motor VehiclesCDL Examiner at South Carolina Department of Motor Vehicles
Dangela Chaux YundaDangela Chaux Yunda
Management Team Le at ReconlogicManagement Team Le at Reconlogic
Jaimely OrdonezJaimely Ordonez
Restaurant Busser at Truffles CafeRestaurant Busser at Truffles Cafe