Organized, motivated, and energetic sales managment professional with a proven track record across a variety of fields, from construction to finance. With experience in both blue-collar and white-collar roles, I have developed strong time management and organizational skills that allow me to excel in diverse environments. I am actively seeking entry-level opportunities where I can expand my skill set while contributing to the growth of the organization. Throughout my career, I have consistently demonstrated excellent people skills, building lasting relationships with clients and peers. My ability to connect with individuals from all walks of life and various backgrounds has been instrumental in my success. I pride myself on my fast-learning abilities, strong work ethic, and commitment to success. Hungry for growth, humble in approach, and dedicated to team success, I am eager to make a meaningful contribution.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Design Specialist
Black Diamond Paver Stones and Landscaping
01.2021 - 12.2024
Client Collaboration: Worked closely with clients to bring their outdoor visions to life, designing custom yards and landscapes tailored to both aesthetic preferences and functional needs.
3D & 2D Renderings: Created detailed 3D and 2D renderings from scratch, providing clients with clear, visual representations of their renovation concepts to ensure full understanding and satisfaction throughout the project.
Project Transitions & Handover: Developed and implemented strategies for the smooth transition of completed projects, including final inspections, handovers, and client approvals to ensure seamless project completion.
Team Supervision & Management: Led large teams, including foremen, subcontractors, and crew members, ensuring efficient project execution and adherence to safety and quality standards.
Subcontractor Coordination: Managed subcontractors' activities, ensuring timelines, budgets, and quality expectations were met while maintaining project integrity.
Procurement & Purchasing: Oversaw the purchasing of materials, equipment, and supplies, ensuring proper quantities and quality were obtained within budget and on schedule.
Logistical Coordination: Organized large-scale deliveries, managing logistics to ensure timely and correct delivery of materials, reducing potential project delays.
Scheduling & Milestone Tracking: Developed and maintained detailed project schedules, tracking milestones and adjusting timelines when necessary to avoid delays and stay on budget.
Financial Oversight: Monitored and reported on project budgets, identifying cost-saving opportunities and minimizing waste to ensure financial targets were met.
Leadership & Mentorship: Provided leadership and guidance to team members, fostering a collaborative and productive work environment while addressing challenges and motivating crews to perform at their best.
Compliance & Safety: Ensured compliance with all safety protocols, regulations, and project standards, mitigating risks and proactively solving issues.
Ongoing Communication: Maintained clear and constant communication with clients, stakeholders, and upper management, providing regular updates on project status, deliverables, and challenges.
Financial Consultant
The Miliare Group
02.2020 - 01.2022
Retirement Planning Guidance: Assisted clients in preparing for retirement by providing personalized advice on retirement savings, investment strategies, and tax-efficient distribution plans, ensuring long-term financial security.
Investment Education: Delivered clear, understandable explanations of investment strategies, helping clients of all financial backgrounds learn new techniques for saving and growing wealth.
Customized Financial Solutions: Developed individualized savings and investment strategies, based on each client’s goals, risk tolerance, and financial situation, ensuring alignment with their retirement and life goals.
Protecting Investments: Educated clients on protecting their wealth through diversified investment portfolios and strategies designed to safeguard assets against volatile market conditions.
Face-to-Face Client Relationships: Built strong, lasting relationships by meeting clients in person to discuss their financial goals, address concerns, and provide hands-on assistance in managing their portfolios.
Customer Service Excellence: Delivered exceptional customer service by responding to client inquiries, resolving issues, and maintaining regular communication, ensuring clients felt valued and supported throughout their financial journey.
Ongoing Client Education: Organized workshops and one-on-one meetings to continuously educate clients on evolving financial trends, helping them stay informed and confident in their financial decisions.
Sales Associate
Costco Wholesale Corp
06.2006 - Current
Product Promotion & Sales: Promoted and sold a wide range of products, emphasizing their unique features and benefits to educate customers, ultimately driving sales and increasing product adoption.
Team Collaboration: Worked closely with team members to meet and exceed sales goals, ensuring seamless operations and delivering exceptional customer service to all clients.
Expert Consultations: Provided expert advice on product selection based on customer needs, employing upselling and cross-selling techniques to maximize sales opportunities while enhancing customer satisfaction.
Product Knowledge & Training: Stayed up-to-date on the latest promotions, product features, policies, and security procedures, ensuring customers received accurate and relevant information to make informed purchasing decisions.
Customer Relationship Building: Developed strong, lasting relationships with customers by offering personalized service, fostering trust, and encouraging repeat business through positive interactions.
Plumbing Service Technician
Rudy Ramirez Inc.
02.2007 - 04.2011
Assisting with Installations: Helped senior plumbers with the installation of plumbing systems, including pipes, fixtures, and water heaters in both residential and commercial properties.
Basic Plumbing Repairs: Performed minor plumbing repairs such as fixing leaks, unclogging drains, and replacing worn-out washers or seals under supervision.
Pipe Fitting: Assisted in cutting, bending, and joining pipes using various methods, ensuring proper alignment and secure connections.
System Inspections: Conducted routine inspections of plumbing systems to identify potential issues such as leaks, blockages, or corrosion, and communicated findings to senior team members.
Maintaining Tools & Equipment: Managed and maintained plumbing tools and equipment, ensuring they were in proper working condition and ready for use.
Customer Service: Assisted customers by providing clear communication on service schedules, answering basic questions, and ensuring their property was left clean and undamaged after work was completed.
Learning Plumbing Codes: Gained familiarity with local plumbing codes and regulations, ensuring all work followed legal standards and safety procedures.
Working in Teams: Collaborated with senior plumbers and other construction professionals to complete plumbing tasks safely and efficiently.
Safety Awareness: Followed strict safety protocols to avoid accidents or injury, ensuring that all work sites adhered to health and safety standards.
Assisting with Maintenance: Helped perform routine maintenance tasks like cleaning drains, inspecting pipes, and checking for leaks to keep plumbing systems functioning efficiently.
Sales Representative
Sport Chalet
06.2005 - 06.2006
Order Management: Placed customer orders and tracked order processes to ensure timely fulfillment and delivery, addressing any issues promptly to ensure customer satisfaction.
Customer Support: Provided exceptional service by answering customer questions in-person, via email, and over the phone, offering product information, resolving concerns, and ensuring a positive experience.
Needs Assessment & Sales Solutions: Identified customer needs through active listening and inquiry, recommending relevant products, services, and promotions that aligned with their preferences and budgets.
Issue Resolution: Effectively monitored and addressed customer issues, ensuring swift resolutions to maintain satisfaction and foster customer loyalty.
Education
Associate of Arts - Fire Science/EMT
Ventura College
Ventura, CA
12.2020
Skills
People Skills
Sales
Project Management
Customer Service
Conflict Resolution
Project Planning
Problem Resolution
Processes and Procedures
Computer Skills
Investment Advice Wealth Management
Insurance
Certification
HIS (Home improvement Salesperson) Certified, 2022
Licensed Life, Health, and Accident Insurance, 2020
Certified Financial Analyst, The Miliare Group, 2020
Nationally Registered EMT, California, 2019
Salesforce Certified, 2019
Timeline
Project Design Specialist
Black Diamond Paver Stones and Landscaping
01.2021 - 12.2024
Financial Consultant
The Miliare Group
02.2020 - 01.2022
Plumbing Service Technician
Rudy Ramirez Inc.
02.2007 - 04.2011
Sales Associate
Costco Wholesale Corp
06.2006 - Current
Sales Representative
Sport Chalet
06.2005 - 06.2006
HIS (Home improvement Salesperson) Certified, 2022
Licensed Life, Health, and Accident Insurance, 2020
Certified Financial Analyst, The Miliare Group, 2020
Nationally Registered EMT, California, 2019
Salesforce Certified, 2019
Associate of Arts - Fire Science/EMT
Ventura College
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