Raymond R. Samuel Jr. MBA, MSHCM
103 Augusta Drive Se Marietta,Ga
I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Maya Angelou
Summary
High-powered,dedicated operations manager and effective leader who excels at using proven methods and cutting edge techniques to successfully cut costs, streamline operations and increase productivity. Assertive & enthusiastic with extensive knowledge of process optimization and an unsurpassed work ethic. Committed to quality and excellence. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Payroll Specialist/Scheduler
Northside Hospital
Atlanta, GA
10.2016 - Current
- Assist with processing hospital and ADP payroll
- Drafts monthly schedules for the unit, nurses and Techs
Patient Care Technician (PCT) II
Emory Hospital
Atlanta, GA
03.2016 - Current
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Safety Co-Chair
PT – UPS
Atlanta, GA
07.1998 - Current
- Directed over 600 employees on midnight sort while overseeing OSHA safety regulations and ensuring the completion of incident corrective actions and its follow-up
- Instructed and supervised personnel on operational safety procedures, identification, processing, and control measures of collecting chemicals and handling hazardous materials
- Ensured all employees were trained in risk management and other safety-related subjects
- Scheduled light duty for injured workers and accurately reported the necessary paperwork
- Promoted an unwavering commitment to a safety-oriented work style by all team members
- Managed safety board’s being up to date and first-aid kits being kept filled
- Organized and headed weekly building safety meetings.
Operations Manager
TJ Maxx
Johns Creek, GA
01.1999 - 01.2015
- Drafted weekly schedules and conducted opening and closing responsibilities of the facility
- Assisted in developing or updating standard operating procedures for all business operational activities
- Assisted in employee appraisals, promotions, compensation, and termination based on the performance review
- Carried out weekly and monthly audits while organizing monthly safety meetings
- Instrumental in orchestrating Customer service training and the training of all new hires
- Integral part of the district high school mentoring program at 2 Atlanta high schools.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Operations Manager
Burlington Coat Factory
Marlton, NJ/ Atlanta, GA
01.1991 - 01.1998
- Assisted in developing or updating standard operating procedures for all business operational activities
- Assisted in employee appraisals, promotions, compensation, and termination based on the performance review
- Responsible for administering payroll for the facility while managing the overall training of the store staff
- Conducted regular meetings with the team to discuss issues, concerns, updates, etc
- Supported operational risk and audit process for the purpose of preventive maintenance
- An integral member of the regional Affirmative Action Committee.
Education
Master of Science in Healthcare Management, (MSHCM) -
09.2020
GPA: 3.88
Master of Business Administration (MBA) - GPA
09.2020
GPA: 3.8
Master of Arts in Economics - GPA
09.1983
GPA: 3.4
Bachelor of Science in Agricultural Economics - GPA
09.1983
GPA: 3.5
Skills
- Organizational Skills
- Clinical Administration and Operations
- Outstanding Patient Care and Relations
- Financial Management
- Regulatory Compliance
- Quality Assurance
- Payroll and Budget
- Strategic and Operations Planning
- Staff Management
- Excellent Communication Skills
- Conflict Resolution Expert
- Excellent Interpersonal Skills
- Highly Organized Professional
- Critical Thinking Aptitude
- Personal Creativity Effectiveness
- Basic Life Support
- Time Management Aptitude
- Management Aptitude
- Decision making Skills
- Recruitment and Staffing
- Corrective Action Planning
- Performance Management
- Staffing and Recruitment
- Employee Retention
- Employee Onboarding
- Organizational Development
- Inventory Management
- Training Programs
- Payroll Oversight
- Health and Safety Compliance
- New Employee Orientation
- Team Building
- Performance Monitoring
- Policies and Procedures Implementation
- Strategic planning
- Practice management
- Supplies ordering
- Hiring and recruitment
Certification
- Cardiopulmonary Resuscitation & First Aid Certification, American Heart association, Atlanta Ga
- Certified Patient care Technician Georgia Health Partnership, Atlanta Ga License - 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Payroll Specialist/Scheduler - Northside Hospital
10.2016 - Current
Patient Care Technician (PCT) II - Emory Hospital
03.2016 - Current
Operations Manager - TJ Maxx
01.1999 - 01.2015
Safety Co-Chair - PT – UPS
07.1998 - Current
Operations Manager - Burlington Coat Factory
01.1991 - 01.1998
Colorado Technical University - Colorado Springs, CO - Master of Science in Healthcare Management, (MSHCM),
Colorado Technical University - Colorado Springs, CO - Master of Business Administration (MBA) , GPA
Howard University - Washington, DC - Master of Arts in Economics, GPA
Cook College–Rutgers University, New Brunswick, NJ - Bachelor of Science in Agricultural Economics, GPA
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