Raymond Schmahl
Yonkers ,NY
Summary
Results-oriented Peace Officer with over eleven years of experience in ensuring public safety and conducting thorough investigations. Effective in training personnel and maintaining high standards in customer service, contributing to a secure and supportive environment. Dedicated Peace Officer with a proven track record in emergency response and investigative procedures. Highly skilled in problem solving, communication, and navigating high level emergency situations.
Overview
11
11
years of professional experience
Work History
Peace Officer
Empire City MGM Yonkers
Yonkers, NY
01.2015 - Current
- Provided assistance during emergency situations, ensuring guest and staff safety.
- Conducted regular patrols of designated areas to maintain a secure environment.
- Trained new officers on protocols and emergency response procedures effectively.
- Responded to guest inquiries with professionalism, fostering positive interactions.
- Documented incidents and prepared reports for internal review and analysis.
- Interviewed witnesses, victims, suspects, and informants regarding criminal activity.
- Investigated accidents scenes, collected evidence, and prepared reports of findings.
- Performed administrative duties such as completing paperwork related to arrests or investigations.
- Provided courtroom testimony concerning investigative procedures and results.
- Responded to emergency calls for service and maintained order during disturbances.
- Attended training sessions to maintain knowledge of relevant laws and regulations.
- Patrolled assigned areas on foot or by vehicle to deter criminal behavior or respond to calls for service.
- Interacted with victims of crime to provide support and assistance as needed.
- Wrote detailed arrest and accident reports.
Electronics Manager
Toys R Us
Yonkers, NY
05.2015 - 12.2015
- Managed inventory levels for electronics department to ensure product availability.
- Trained staff on new electronics products and customer service techniques.
- Oversaw daily operations of electronics department to meet company standards.
- Resolved customer inquiries regarding electronics products and services effectively.
- Conducted regular audits of electronic merchandise for quality assurance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Yonkers International Baccalaureate High School
Yonkers, NY06-2013
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice
New York, NYSkills
- Emergency response
- Investigative procedures
- Courtroom testimony
- Report writing
- Patrol operations
- Customer service
- Risk assessment
- Problem solving
- Time management
- Defensive tactics
- Public safety
- First aid and CPR
- Arrest procedures
- Investigative skills
- Radio communication
- Communication skills
- Multitasking Abilities
- Dispatch communication
- Task prioritization
- Investigate suspicious activities
- Court proceedings
Accomplishments
Life Saver Award - 3
Timeline
Electronics Manager
Toys R Us
05.2015 - 12.2015
Peace Officer
Empire City MGM Yonkers
01.2015 - Current
High School Diploma -
Yonkers International Baccalaureate High School
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice