Summary
Overview
Work History
Education
Skills
Languages
Timeline

Raymond Shen

Mesa,AZ

Summary

Results-driven [Job Title] with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

35
35
years of professional experience

Work History

Business Owner

CCT Enterprise, Inc.
05.2003 - 03.2022
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Provided outstanding coaching to employees to boost productivity.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Chief Operating Officer

Symbol Apparel
04.1997 - 12.2002
  • Refined organizational structure to consolidate, streamline and delineate necessary functions.
  • Developed quarterly business plans to evaluate cost projections.
  • Negotiated and drafted contracts with business partners, clients and vendors, saving company over $[Amount].
  • Established [Type] and [Type] policies to promote company culture and vision.
  • Led operational oversight and budgetary supervision for [Number] [Type] locations.
  • Oversaw operations and coordinated with managers to increase quarterly profits by [Number]%.
  • Implemented new service strategies to support increased workflow, reducing client ratio by [Number]% while maintaining service levels.
  • Interviewed, supervised and motivated [Number] staff members to achieve optimal productivity.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Managed divisional marketing, advertising and new product development.
  • Spearheaded [Number] third-party contract negotiations to obtain favorable pricing and scheduling parameters.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Implemented [Type] team plan, clarified roles of members and introduced new processes to boost quality across departments.
  • Maintained P&L and shouldered corporate fiscal responsibility, resulting in [Result].
  • Facilitated over $[Amount] in annual business for [Number]+ years.
  • Attracted major client, generating $[Amount] in annual revenue under new [Type] project.
  • Led [Number]-member manufacturing and product operations [Type] team.

Production Manager

R & K Imports, Inc.
08.1986 - 09.1996
  • Resolved issues quickly to maintain productivity goals.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles and quality assurance guidelines.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Addressed personnel issues and scheduling conflicts promptly.
  • Directed key personnel in correct production techniques to achieve required quality.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Developed and implemented cost controls and other expense reduction measures.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.

Education

GED -

Audubon Junior/Senior High School, Audubon, NJ

Skills

  • Sales Planning
  • Sales Strategies
  • Incident Response
  • Process Improvement
  • Issue Resolution
  • Task Delegation
  • New Business Development
  • Cost Analysis and Savings
  • Staff Management
  • Public Speaking
  • Work Planning and Prioritization
  • Operations Management
  • Driven and Determined
  • Attention to Detail
  • Purchasing and Planning
  • Business Management and Development
  • Contractor Management
  • Adaptable and Flexible
  • Results Orientation

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Business Owner - CCT Enterprise, Inc.
05.2003 - 03.2022
Chief Operating Officer - Symbol Apparel
04.1997 - 12.2002
Production Manager - R & K Imports, Inc.
08.1986 - 09.1996
Audubon Junior/Senior High School - GED,

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Raymond Shen