Raymond Shiver-Frame

Greet customers in the service drive and assist them with the check-in process. Perform a detailed inspection of each vehicle to identify windshield damage. Inform customers of our windshield replacement services and any applicable warranties. Schedule windshield replacement appointments for interested customers. Maintain accurate records of customer interactions and appointments.

Managed cash handling procedures with accuracy and attention to detail. Led

a team of professionals to successfully achieve department goals. Provided

exceptional customer service to enhance overall satisfaction. Generated

detailed reports to track progress and analyze data. Oversaw a shop of 5

mechanics. Managed inventory to track supplies and materials for seamless

operations. Effectively Communicate to vendors and customers via phone or

email. Effectively communicate to customers on advised repairs. Utilize parts

and service manuals to create parts quotes used for customer communication

and parts orders and tracking. Followed all instructions on opening and

closing the store physically and administratively.

Inspected vehicles for mechanical and safety issues to ensure optimal

functionality. Utilized various diagnostic tools and troubleshooting skills to

identify and resolve electrical, hydraulic and mechanical issues. Demonstrated

strong troubleshooting skills to identify and resolve technical issues efficiently

and minimize downtime. Performed repairs on machinery to address

mechanical problems and restore efficiency and proper functionality.

Performed routine maintenance on equipment to prevent potential breakdowns through regular cleaning, lubrication, and minor repairs. Operated power tools

in a safe and efficient manner and cleaning work area to safely complete

tasks. Utilize parts and service manuals to create parts and service quotes to

customers. Effectively Communicate to management and customers via phone

or email.

Case level 2 certified

Case compact excavator certified

Case compaction/roller certified

Genie MEWP level 1 certified

Inspected vehicles for mechanical and safety issues to ensure optimal

functionality. Utilized various diagnostic tools and troubleshooting skills to

identify and resolve electrical, hydraulic and mechanical issues. Demonstrated

strong troubleshooting skills to identify and resolve technical issues efficiently

and minimize downtime. Performed repairs on machinery to address mechanical problems and restore efficiency and proper functionality.

Performed routine maintenance on equipment to prevent potential breakdowns through regular cleaning, lubrication, and minor repairs. Operated power

tools in a safe and efficient manner and cleaning work area to safely complete

tasks. Utilize parts and service manuals to create parts and service quotes

to customers. Effectively Communicate to management and customers via

phone or email.

Inspected vehicles for mechanical and safety issues to ensure optimal functionality. Utilized various diagnostic tools and troubleshooting skills to identify and resolve electrical, hydraulic and mechanical issues. Demonstrated strong troubleshooting skills to identify and resolve technical issues efficiently and minimize downtime. Performed repairs on machinery to address mechanical problems and restore efficiency and proper functionality. Performed routine maintenance on equipment to prevent potential breakdowns through regular cleaning, lubrication, and minor repairs. Operated power tools in a safe and efficient manner and cleaning work area to safely complete tasks. Utilize parts and service manuals to create parts and service quotes to customers. Effectively Communicate to management and customers via phone

or email.

John Deere Agricultural Level 1 Certified

Managed cash handling procedures with accuracy and attention to detail. Led a team of professionals to successfully achieve department goals. Provided

exceptional customer service to enhance overall satisfaction. Generated detailed reports to track progress and analyze data. Oversaw parking management strategies to optimize space usage and efficiency. Coordinated various events from start to finish, ensuring seamless and safe execution.

Aided senior technicians in performing routine maintenance on equipment to prevent potential breakdowns through regular cleaning, lubrication, and minor repairs. Operated power tools in a safe manner to maintain and guarantee their functionality and longevity. Organized tools and parts in the shop and properly disposed of debris and waste. Managed inventory to track supplies and materials for seamless operations. Effectively Communicate to management and customers via phone or email.

Managed a high-performing team by assigning responsibilities and fostering

a collaborative work environment. Provided exceptional customer service

by actively listening to concerns and finding prompt solutions. Optimized

workflow processes to enhance efficiency and productivity within the

organization. Evaluated team members' performance based on set criteria and provided constructive feedback. Facilitated training and development

sessions to enhance employee skills and knowledge.

Installed windows, doors, glass, and parts in residential homes and new

construction homes. Effectively communicate to management and customersvia phone or email. Ensured quality control standards were met and provided exceptional customer service to enhance overall satisfaction. Operated power tools in a safe and efficient manner to safely complete tasks. disposed of debris and waste per OSHA and the EPA.

Capturing images and memories of Seniors and underclass students and

athletic events. Effectively Communicate to management and customers via phone or email. Check and maintain camera equipment. Upload and transfer images via computer to be sent for editing.

Picked orders accurately and efficiently in a fast-paced warehouse environment. Ensured quality control standards were met for all outgoing products. Organized stock in designated areas to optimize workflow and accessibility. Operated a forklift to transport materials and products throughout the warehouse. Managed inventory levels to prevent stock outs and overstock situations. Received merchandise shipments and verified accuracy of items against purchase orders.

Managed cash handling procedures with accuracy and attention to detail. Provided exceptional customer service to enhance overall satisfaction. Ensured quality control standards were met for all outgoing products. Organized stock in designated areas. Managed inventory levels to prevent stock outs and overstock situations. Received merchandise shipments and verified accuracy of items against purchase orders.