Raymond Sims
Saint Louis,MO
Summary
Dynamic professional with a proven track record at St. Alexius Hospital, excelling in customer service and data entry. Recognized for attention to detail and reliability, I effectively managed patient inquiries while maintaining accurate records. My ability to multitask and collaborate with teams has consistently enhanced operational efficiency.
Overview
11
11
years of professional experience
Work History
Warehouse Packer
Midland Packaging
04.2023 - Current
- Packaged products efficiently, ensuring adherence to safety and quality standards.
- Operated packaging machinery, maintaining equipment for optimal performance.
- Collaborated with team members to streamline packing processes and reduce delays.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Patient Services Representative
St. Alexius Hospital
01.2018 - 04.2023
- Provided exceptional customer service by addressing patient inquiries and concerns promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled customer service inquiries in person, via telephone and through email.
Instruction Care Aid
Saint Louis Public Schools
09.2014 - 2018
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- One on one sessions with assisting the students.
- Assisted teachers and principals with coordinating programs for behavioral issues while maintaining professionalism with students.
Education
Physical Therapy
Missouri State University
Springfield, MOHigh School Diploma -
Career Academy
Saint Louis MO 05.2010
Skills
- Punctual and reliable
- Attention to detail
- Product packaging
- Data entry
- Documentation and reporting
- Multitasking and organization
Timeline
Warehouse Packer
Midland Packaging
04.2023 - Current
Patient Services Representative
St. Alexius Hospital
01.2018 - 04.2023
Instruction Care Aid
Saint Louis Public Schools
09.2014 - 2018
Physical Therapy
Missouri State University
High School Diploma -
Career Academy