Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Solia

Los Banos,CA

Summary

Proven track record in enhancing customer satisfaction and operational efficiency, notably at Sunrun. Expert in financial modeling and risk assessment (hard skill) alongside exceptional problem-solving abilities (soft skill). Achieved significant improvements in acquisition success rates, demonstrating a commitment to quality and strategic asset optimization.

Overview

4
4
years of professional experience

Work History

Veterans Affairs

Infinity Staffing
02.2024 - Current
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.

General Public Usher

Merced County Fairgrounds
04.2024 - 05.2024
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
  • Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.

Sales Acquistions

Sunrun
11.2020 - 02.2023
  • Documented acquisition valuations and earnings accretion and dilution models for public and private companies.
  • Identified and evaluated new investment opportunities with comprehensive financial modeling and risk assessments.
  • Evaluated root cause and provided solutions for in-stock issues.
  • Supported senior leadership in formulating long-term acquisition strategies aligned with company objectives.
  • Continuously refined and improved acquisition processes based on lessons learned from past deals, resulting in greater efficiency and success rates.
  • Managed a diverse portfolio of acquisitions, optimizing asset allocation to maximize returns.

Forklift Operator

Liberty Packaging
06.2020 - 10.2020
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded materials and goods at designated locations for best project availability.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

Associate of Science - Computer Science

Merced Community College
Los Banos, CA
01.2026

High School Diploma -

Foothill High School
San Jose, CA
06.2004

Skills

  • Customer Service
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Customer Relations
  • Problem Resolution
  • Complaint Handling
  • Money handling abilities
  • Payment Processing
  • Customer satisfaction measurement
  • Follow-up skills
  • Product Knowledge
  • Order Processing
  • Team Development
  • Prioritization
  • Customer Relationship Management (CRM)
  • Quality Control

Timeline

General Public Usher

Merced County Fairgrounds
04.2024 - 05.2024

Veterans Affairs

Infinity Staffing
02.2024 - Current

Sales Acquistions

Sunrun
11.2020 - 02.2023

Forklift Operator

Liberty Packaging
06.2020 - 10.2020

Associate of Science - Computer Science

Merced Community College

High School Diploma -

Foothill High School

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Raymond Solia