Raymond Steadman
Waxhaw,NC
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Instrumental Agile Product Owner bringing 10 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Agile Product Owner
Wells Fargo & Company
07.2020 - Current
- Interacted with internal stakeholders as voice of customer.
- Collaborated with development team on [Type] services and tasks.
- Updated customers and senior leaders on progress and roadblocks.
- Generated reports for IT project progress and performance.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Broke project into epics and implementable user stories.
- Managed various IT projects to meet deadlines and customer requirements.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Identified and implemented cost-saving measures in IT projects.
- Resolved staff conflicts and identified potential areas of improvement.
- Devised test plans to validate accuracy of IT projects.
- Communicated project updates to stakeholders at all levels.
- Owned and prioritized product backlog.
- Coordinated with external vendors to deliver IT project components.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Liaised with product team and development team to help break down requirements.
- Trained personnel on use of IT tools and applications.
- Led cross-functional teams to successfully complete IT projects.
- Created and implemented contingency plans to address potential risks.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Attended Agile ceremonies, demos and production proving activities.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Wrote, updated and maintained project documentation.
- Monitored and tracked project progress to support timely completion.
- Developed and introduced IT strategies to improve operational efficiency.
- Partnered with project team members to identify and quickly address problems.
- Implemented best practices to drive quality IT project delivery.
- Established and enforced project timelines and deadlines.
- Allocated and approved team resource usage.
Business Analyst
Sitehands
04.2018 - 04.2020
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Created dashboards to monitor and track key performance indicators.
- Executed analysis of risks and identified risk mitigation strategies.
- Provided technical support for troubleshooting analytics and reporting issues.
- Utilized data visualization techniques to present and explain complex data sets.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Surveyed clients to ascertain requirements and expectations for product.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Pricing Analyst
Daimler Trucks North America, DTNA
04.2008 - 03.2018
- Used data entry skills to accurately document quote statements.
- Audited quote statements posting documents for accuracy.
- Generated monthly quote statements reports for management review.
- Collaborated with customers to resolve disputes.
- Assessed profitability in effort to make adjustments using both company and marketplace data to develop decisive pricing.
- Adjusted prices via pre-set schedules, supply management department costs, and other factors on regular basis.
- Developed strong analytical and financial skills, which helped to anticipate market and company needs.
- Collaborated with sales & marketing managers to obtain necessary information for preparing sales estimates.
- Prepared sales estimates used by management for purposes such as planning, organizing, and scheduling market trends.
- Analyzed plans and specifications to identify scope and cost of projects.
- Attended project meetings to provide updates and insights on project costs.
- Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
- Identified key areas that could be enhanced and implemented successful process improvements.
- Prepared bids and proposals to submit to clients and secure new business.
- Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
Senior Business Analyst
Aetna, A CVS Health
07.2003 - 04.2008
- Worked with team leads and managed leadership, establishing robust talent pool with focus on people and continuous improvement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Performed gap analysis to identify areas of improvement.
- Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
- Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
- Generated business intelligence reports to inform strategic decision-making.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Collaborated with internal business partners to implement commission arrangements.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Mentored teams and streamlined planning techniques through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
- Reduced corporate expenses by streamlining incentive and demand processes across regions.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Created new analytical systems to boost vital business metrics visibility.
- Analyzed performance metrics to identify opportunities to increase sales.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Analyzed sales, profitability and market conditions and presented findings in cohesive format.
- Collaborated with stakeholders to define project objectives and criteria.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Business Analyst Programmer
CIGNA HEALTHCARE
03.1998 - 07.2003
- Analyzed and designed relational databases using Oracle Discoverer.
- Maintained existing applications and designed and delivered new applications.
- Worked closely with clients to establish specifications and system designs.
- Performed regression and system-level testing to verify software quality and function prior to release.
- Updated documentation with project deviations to capture changes.
- Built, tested and deployed scalable, highly available and modular software products.
- Provided dedicated coaching to interns and new employees to boost efficiency throughout department.
Editorial Analyst
Conde Nast Publications
01.1992 - 10.1996
- Proved successful working within tight deadlines and a fast-paced environment
- Excellent communication skills, both verbal and written
- Worked flexible hours across night, weekend and holiday shifts
- Cultivated interpersonal skills by building positive relationships with others
- Proven ability to develop and implement creative solutions to complex problems
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
Education
MBA - Master of Business Administration
University of Bridgeport
Bridgeport, CT07.1996
Master of Science - Accounting
Saint Augustine's University
Raleigh, NC05.1990
Skills
- Product Development and Launch
- Lead Teams
- Product Planning
- Identifying Backlogs
- Problem Resolution
- Bug Fixes
- Business Requirements Documents (BRDs)
- UAT Support
- Agile Principles
- Story Oversight
- Product Deployment
- System Integration Testing
- Agile and Scrum Environments
- Grooming Practices
- Functional and Business Requirements
- Mockups and Design Frames
- Functional Requirements Specification (FRS)
- Business and Processing Documentation
- Backlog Management
- Acceptance Criteria
- Agile Framework
- User Experience
- Presentations and Demonstrations
- Mission Critical Applications
- Key Relationship Development
- Backlog Management
- Acceptance Criteria
- User Experience
- Presentations and Demonstrations
- Performance and Scalability Design
- Backlog Management
- Acceptance Criteria
- Agile Framework
- User Experience
- Presentations and Demonstrations
- Reporting Template Development
- Mission Critical Applications
- Team Meetings
- Key Relationship Development
- Backlog Management
- Professional Relationships
- Acceptance Criteria
- Agile Framework
- User Experience
- Presentations and Demonstrations
- Reporting Template Development
- Mission Critical Applications
- Prepare Reports
- Team Meetings
- Key Relationship Development
- Performance and Scalability Design
- Backlog Management
- Professional Relationships
- Acceptance Criteria
- Agile Framework
- User Experience
- Presentations and Demonstrations
- Reporting Template Development
- Key Relationship Development
- Performance and Scalability Design
- Backlog Management
- Professional Relationships
- Acceptance Criteria
- Agile Framework
- User Experience
- Presentations and Demonstrations
- Reporting Template Development
- Mission Critical Applications
- Prepare Reports
- Team Meetings
- Key Relationship Development
- Performance and Scalability Design
Timeline
Agile Product Owner
Wells Fargo & Company
07.2020 - Current
Business Analyst
Sitehands
04.2018 - 04.2020
Pricing Analyst
Daimler Trucks North America, DTNA
04.2008 - 03.2018
Senior Business Analyst
Aetna, A CVS Health
07.2003 - 04.2008
Business Analyst Programmer
CIGNA HEALTHCARE
03.1998 - 07.2003
Editorial Analyst
Conde Nast Publications
01.1992 - 10.1996
MBA - Master of Business Administration
University of Bridgeport
Master of Science - Accounting
Saint Augustine's University
Similar Profiles
Paul CameronPaul Cameron
Business Banking Relationship Management Manager, VP at Wells Fargo & CompanyBusiness Banking Relationship Management Manager, VP at Wells Fargo & Company
Elysa MeltonElysa Melton
Senior Quality Assurance Analyst at Wells Fargo & CompanySenior Quality Assurance Analyst at Wells Fargo & Company
Esteban RoqueEsteban Roque
VP Branch Manager at Wells Fargo & CompanyVP Branch Manager at Wells Fargo & Company