Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender
Andrea Tanner

Andrea Tanner

San Tan Valley,AZ

Summary

Kind-hearted nursing assistant with knowledge of medical terminology and infection control standards. Analytical and strategic with great problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Always looking to learn and better myself and my knowledge in the medical field. Patient care is highly prioritized, as well as building positive relationships with my co workers in order to work more efficiently as a team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Membership Services Representative

YMCA
Stanwood, WA
10.2019 - 06.2021
  • Handled numerous calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered prompt service to prioritize customer needs.

Medical Assistant Externship

Skagit Regional Clinics
Mount Vernon, WA
07.2017 - 08.2017
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collected histories, vitals and current complaints via patient interviews.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Customer Service Representative

G.H. Bass
Marysville, WA
03.2011 - 06.2012
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Certification/License - Nursing Assistant

Central Arizona College
San Tan Valley, AZ
12.2021

Certification - Medical Assistant

Everest College - Everett
Everett, WA
06.2017

GED -

Everett Community College
Everett, WA
08.2012

Skills

  • Companionship and Emotional Support
  • Trustworthy companion
  • Efficient and reliable team player
  • Adaptable
  • Compassionate
  • Bilingual (Spanish)
  • CPR
  • Patient-focused care
  • Computer literate
  • Recording Vital Signs
  • Patient Relations
  • Patient Care
  • Direct Patient Care

Certification

  • Certified Medical Assistant, NCCT
  • BLS Training- American Heart Association-8/2021-8/2023
  • Basic First Aid Training - 2019-Dec 2021
  • Licensed Nursing Assistant - Dec 2021

Timeline

Membership Services Representative

YMCA
10.2019 - 06.2021

Medical Assistant Externship

Skagit Regional Clinics
07.2017 - 08.2017

Customer Service Representative

G.H. Bass
03.2011 - 06.2012

Certification/License - Nursing Assistant

Central Arizona College

Certification - Medical Assistant

Everest College - Everett

GED -

Everett Community College

Similar Profiles

CREATE PROFILE