RAYMOND TATUM
Big Pine Key
Summary
Security Officer with extensive knowledge of law enforcement practices, investigation techniques and security equipment operation. Focused, detail-oriented Security Officer with more than 2 years protecting corporate assets and maintaining safety. Dedicated multi versed in providing personal, equipment and property security in transportation facilities, warehouses and distribution centers. well-versed in identifying potential risks and using common sense in high-stress situations.Well versed in an armed detention techniques and CQB tactics. Highly skilled Facilities/Maintenance Technician with expertise in general maintenance and repair of building equipment including: plumbing, heating/cooling, and electrical systems. Reliable worker with strong mechanical aptitude and a willingness to learn.
Overview
20
20
years of professional experience
Work History
Assistant to the CEO
Keys Family Management
01.2024 - Current
- Streamlined executive communication by managing the CEO''s email inbox and drafting professional correspondence on their behalf.
- Enhanced productivity by coordinating daily schedules, arranging meetings, and organizing travel arrangements for the CEO.
- Improved company culture by assisting in the development and implementation of employee engagement initiatives led by the CEO.
- Facilitated effective decision-making with timely research and preparation of briefing materials for the CEO''s review.
- Enhanced patient care by coordinating services and resources for optimal case management outcomes.
- Streamlined case management processes for improved efficiency and patient satisfaction.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
- Managed high caseloads, prioritizing tasks and maintaining organized records for timely follow-ups and accurate reporting.
- Developed strong relationships with healthcare providers to ensure patient-centered care was consistently provided.
- Improved patient outcomes with timely interventions and proactive case management solutions.
- Conducted ongoing assessments of patients'' needs, adjusting care plans as necessary to address changing circumstances or conditions.
- Implemented quality improvement initiatives based on evidence-based practices, enhancing overall case management effectiveness.
- Collaborated with insurance companies to obtain authorizations for needed services while minimizing out-of-pocket costs for patients.
- Facilitated multidisciplinary team meetings, promoting open dialogue among various healthcare professionals involved in each patient''s case.
- Identified potential barriers to successful outcomes, proactively developing action plans to mitigate risks or address challenges.
- Served as a mentor to new case management coordinators, providing guidance and support throughout the onboarding process.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
Sales Consultant
Keys Auto Center
10.2017 - 01.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
- Supported clients with business analysis, documentation and data modeling.
- Stayed knowledgeable on latest cars innovations and technological advancements through continuous training.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Responded to telephone and in-person requests for information.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
Plumber Helper
Tony Herce Plumbing
01.2016 - 10.2017
- Installed valves, hangers, supports and flanges inside piping systems
- Assembled and installed a variety of valves and fittings
- Eliminated risks by correctly identifying potential safety hazards
- Interpreted blueprints to determine locations, quantities and sizes of materials required
- Selected the type and size of piping required for each project
- Secured pipes to structures with clamps, brackets and hangers
- Repaired plumbing systems, components and equipment
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars
- Read blueprints to determine appropriate materials and procedures for each project
- Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals
- Independently worked on projects, while offering process coordination and cooperation with other teams
- Cleaned sewer lines with drain cleaning equipment
- Complied with all state plumbing codes throughout the duration of each project
- Worked with certified pipe welders by providing accurate pipe preparation and fitting
- Obtained precise results by performing accurate hydrotesting.
Custom carpentry, Pro Villone Custom Carpentry
02.2014 - 12.2015
- Completed tear-down of existing structures and prepared for new construction
- Dug trenches, backfilled holes and compacted earth to prepare for new construction
- Prepared and cleaned construction sites by removing debris
- Loaded and unloaded building materials used for construction
- Worked with construction administration consultants to plan field observations on schedule
- Painted surfaces using brushes, spray guns and paint rollers
- Applied putty, wood filler, spackling and caulks to prep uneven surfaces
- Mixed and matched paints according to customer specifications
- Obtained proper dimensions and finish specifications from blueprints, sketches and verbal instructions
- Applied primer, paints, varnishes and lacquers to walls and surfaces
- Polished painted surfaces with sandpaper, pumice, rouge, wax and other finishing materials
- Protected all surfaces with drop cloths prior to and during painting
- Applied exterior caulking to building joints and seams
- Performed flat glass repairs and minor structural repairs to concrete and wood decks, window trim, windows and door casings
- Minimized disruption of client space and thoroughly cleaned up after the completion of each job
- Maintained thorough and accurate records of all disposed paint, paint tools and cleaning rags
- Cleaned and properly stored all paint equipment and supplies at the end of each work day.
Dual certified Security officer/ TSO
Raytheon Technical Services Co LLC
01.2009 - 12.2011
- Florida
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Circulated among visitors, patrons and employees to preserve order and protect assets
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Monitored and reported suspicious activities to local authorities
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed
- Denied entrance to the building to unauthorized persons
- Inspected equipment, structures and materials to identify the cause of errors and defects
- Screened all passengers, crew members and employees for weapons and contraband
- Trained to handle judicial hearings and trials involving criminal acts committed against the company
- Performed surveillance of suspects using various technical equipment.
Ac Technician
All, Rite AC Refrigeration Services, Inc, Key
05.2009 - 11.2011
- Florida
- Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems
- Inspected and tested refrigeration systems, safety devices and controls
- Tested chemical levels in refrigerators and freezers to verify compliance with regulations
- Calibrated permanent and portable environmental monitoring equipment
- Evaluated and tested laboratory fumehoods and bio-safety cabinets
- Monitored building environmental conditions, including adjusting thermostats, terminal units and mixing boxes
- Evaluated the status of refrigeration liquids for safety and compliance purposes
- Repaired and replaced motors, bearings and belts
- Closed out all work orders after verifying completion and reporting any discrepancies
- Consulted with project management during group installations
- Filled out detailed work orders for each job completed
- Supplied technical support to customers
- Traveled more than [Number] miles to job sites on a regular basis
- Reviewed the work of external and internal contractors to guarantee consistency with quality and safety standards
- Repaired and replaced vehicle air conditioning systems.
Security Sears
03.2004 - 06.2009
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Monitored and reported suspicious activities to local authorities
- Operate surveillance systems camera banks, and DVR recording systems
- Investigate fraud against the company
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed
- Secured all doors in the office and main building after hours
- Inspected equipment, structures and materials to identify the cause of errors and defects
- Testified at judicial hearings and trials involving criminal acts committed against the company.
Education
High School Diploma -
Marathon High School
Marathon, FLSkills
- Fast Learner
- Highly dependable
- Excellent attention to detail
- Previously SIDA Certified
- Excellent situational awareness
- MS Office proficiencyRisk analysis
- Training
- Excellent x-ray IED recognition
Timeline
Assistant to the CEO
Keys Family Management
01.2024 - Current
Sales Consultant
Keys Auto Center
10.2017 - 01.2024
Plumber Helper
Tony Herce Plumbing
01.2016 - 10.2017
Custom carpentry, Pro Villone Custom Carpentry
02.2014 - 12.2015
Ac Technician
All, Rite AC Refrigeration Services, Inc, Key
05.2009 - 11.2011
Dual certified Security officer/ TSO
Raytheon Technical Services Co LLC
01.2009 - 12.2011
Security Sears
03.2004 - 06.2009
High School Diploma -
Marathon High School
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