Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raymond Urbano

Reseda,CA

Summary

Motivated and dependable individual seeking to join the Burbank Police Department to serve and protect the community. Bringing strong communication skills, attention to detail, and a commitment to integrity , public safety, and continual personal and professional growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pest Control Technician

Terminix Pest Control
Chatsworth, CA
11.2019 - Current
  • Followed pest control protocols per licensing, and compliant with safety hazard standards.
  • Inspecting and identifying the customer's pest problem and assessing the severity of the problem or infestation.
  • Document inspections and treatments that were performed. List of the names of the pesticides used during the treatment.
  • Attended educational seminars for training purposes that allow technicians to stay up to date on the latest products, regulations, and techniques.
  • Emergency response, address, and point out hazardous infestations, and conducive conditions.

Soil Technician

Byer Geotechnical
Glendale, CA
04.2019 - 10.2019
  • Certified to use a nuclear gauge.
  • Conducted field reports and provided proper documentation for deadline purposes.
  • Responded quickly and efficiently to emergency situations requiring rapid assessment of potential impacts due to natural disasters or human activity.
  • Performed soil sampling and analysis to determine the composition, texture, and structure of soils at multiple locations.
  • Adhered strictly to safety protocols while working in potentially hazardous environments such as contaminated sites or areas with high concentrations of heavy metals.

Sales Associate and Product Genius

Bob Smith BMW
Calabasas, CA
06.2017 - 01.2019
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintaining orders organized while reporting and documenting.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

24 Hour Fitness
Woodland Hills, CA
02.2016 - 04.2017
  • Managed inventory of products such as sports drinks, energy bars.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Monitored safety protocols during workouts to ensure safe environment for members.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Resolved guest complaints to maintain complete customer satisfaction.

Store Associate

In-N-Out Burger
Canoga Park, CA
07.2014 - 12.2015
  • Processed payments on cash register and counted back bills and change to patrons.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Kept accurate records of sales transactions for end-of-day reconciliation purposes.
  • Trained new employees on job duties and safe operation of kitchen equipment.

Assistant Store Manager

Champs Sports
Northridge, CA
05.2012 - 05.2014
  • Maintained a safe working environment by enforcing safety regulations.
  • Trained new employees on store policies, procedures and customer service standards.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Education

High School Diploma -

Reseda High School
Reseda, CA
05-2012

Skills

  • Safety awareness, reporting, and proper documentation
  • Strong communication skills, outstanding customer service, and problem-solving skills
  • Decision-making, conflict resolution, time management
  • Dependable, coachable, and a team player
  • Strong work ethic, initiative, integrity, and a positive attitude

Certification

  • Pest control license
  • CPR and AED knowledge

Timeline

Pest Control Technician

Terminix Pest Control
11.2019 - Current

Soil Technician

Byer Geotechnical
04.2019 - 10.2019

Sales Associate and Product Genius

Bob Smith BMW
06.2017 - 01.2019

Sales Associate

24 Hour Fitness
02.2016 - 04.2017

Store Associate

In-N-Out Burger
07.2014 - 12.2015

Assistant Store Manager

Champs Sports
05.2012 - 05.2014
  • Pest control license
  • CPR and AED knowledge

High School Diploma -

Reseda High School
Raymond Urbano