Raymond Vuong

Effectively communicated with kitchen staff to address customer allergies and special requests.

Maintained accurate transaction records in compliance with legal and company requirements.

• Verified guest identification to ensure legal age for alcohol purchase and consumption.

• I have experience in customer service and a willingness to help a person who needs assistance with bringing their orders to their table.
• I have worked from opening to closing, taking out the trash, mopping the floor, cleaning the bathroom, and making sure that hand soap, napkins, and garbage bags are replaced with new napkins and garbage bags every night.
• I cleaned and stocked items on the shelf, and mopped the floor and bathroom at the end of every night.
• I have worked on the front line, packaging the food and handling the setup for the morning crew when they come in.
• Attentive to what is needed at each station, including food, drinks, and utensils that need to be filled up.
• I have made sure that the towel and mop bucket are clean, and the bleach is being replaced every other night.
• Cleaned work area after each shift including wiping down counters, sweeping floors and washing dishes.
• Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
• Filled condiments and napkin containers during slack periods.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

• I had the responsibility to make sure my driver bought and delivered the products of dry goods produce and vegetables for multiple restaurants across the borough on time
• I had maintained a good connection with the boss and manager of the restaurant, and I have kept them happy by providing items that they needed to replace or add.
• I had the responsibilities of collecting and depositing the checks to the bank every two weeks.
• Checking inventory and stocking items that are missing and need attention, I made sure that the items I bought are not out of date and that the quality of the items is the best and at its highest.
• I have dealt with the changes in price with the customers and the owner of the restaurant.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Analyzed sales data to identify trends and adjust strategies accordingly.

• Take the order from the customer, and make sure that the customer is happy and satisfied with the food.
• Made changes to the food to satisfy the customer to their liking, and take out what the customer is allergic to.
• I had to answer phone calls for delivery, made sure the delivery got there on time, and fixed any mistakes that needed to be fixed.
• I had done delivery service and responded when someone called out for a medical emergency.
• I took care of the customer, provided them with the best service, and was attentive to what they needed.
• Got the coffee and salad bar area ready for self-serving food.
• I had packaged the food and was ready for delivery services such as Uber Eats, Grubhub, and DoorDash.
• Assisted staff by serving food and beverages or bussing tables.
• Managed server infrastructure, ensuring high availability and optimal performance.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Provided information about menu selections and made recommendations.
• Conducted regular server maintenance, including updates and patches, to ensure system integrity.
• Resolved problems or concerns to satisfaction of involved parties.