Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Raymond L Worthington

Fredericksburg,VA

Summary

High-performing Operations Manager with nearly 15 years of experience in daily operations, productions management, knowledgeable in maintenance and warehouse operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities who works well independently and with a team. Dedicated and focused Project Management Specialist with over 14 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Project Manager

Professional Restoration Services
Fredericksburg , VA
12.2023 - Current
  • Estimated and developed remodeling plans, including budgeting and timeline estimates.
  • Worked with subcontractors throughout the duration of projects.
  • Monitored inventory levels of supplies and equipment used on jobsites.
  • Provided support during customer meetings regarding project progress updates.
  • Conducted routine inspections of job sites for quality assurance purposes.
  • Coordinated delivery of materials to job sites.

Operations Manager

Servpro Of Fredericksburg
Fredericksburg, VA
09.2008 - 11.2023
  • Assessed upcoming projects to forecast projected resource requirements.
  • Kept each project within the set budget and schedule. Kept each team within that same budget and schedule
  • Assisted in refining procedures, defining best practices and correcting reported audit issues.
  • Assisted in the development of the annual operating budget and company and employee handbook and operating procedures
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Managed daily operations, including supervising multiple team members across several locations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflow's and promotional initiatives.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Mitigated risk by ensuring regulatory compliance for representative licensing and contracting protocol.
  • Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
  • Managed day-to-day operations, including supervision and assignment delegation for a ten-member team.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Warehouse Supervisor

Nabisco
Manassas, VA
11.1995 - 09.2008
  • Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Ensured that all processing equipment and machinery were properly started up, operated and shut down.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
  • Identified damaged, missing merchandise, record discrepancies and prepare liquidations
  • Trained staff on material handling processes to reduce shipping times.
  • Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
  • Identified production problems through careful assessment of quality control system deficiencies.
  • Reconciled daily inventory for hundreds of SKUs.
  • Generated shipping documents including packing lists and invoices.
  • Fork Lift Operator
  • Routine conveyor belt and fork lift repair and maintenance, ensured all equipment was in working order and/or repaired or ordered repair
  • Quarterly Inventory

Education

High School Diploma -

Kennard-Dale High School
Fawn Grove, PA
05.1992

Institute of Inspection Cleaning And Restoration

Skills

  • Safety and compliance
  • Residential and Commercial Construction
  • Managing employees
  • Quality assurance and control
  • Project budgeting
  • Scaffolding set up
  • Construction management
  • Job planning
  • Job site management
  • Team player
  • Expertise in restorative drying and mold remediation
  • Subcontractor relations
  • Power tools
  • Consistent work history
  • Construction quality standards
  • Good verbal/written communication skills
  • Project organization
  • Clean DOT
  • Project estimating
  • Customer service skills
  • Good relationship with local trade professionals, real estate agents and insurance adjusters
  • Excellent working knowledge of Xactimate computer estimating software and Drybook
  • Performance reporting
  • Staff training and development

Affiliations

Building and Grounds Leadership for Cornerstone Baptist Church and Cornerstone Life Academy

  • Maintain school and church building on a day to day basis
  • Facilitate and coordinate larger projects
  • Make sure school building complies with all county and social services regulations
  • Coordinate snow removal, landscaping and mowing

Security Volunteer

  • Helped plan and direct the acquisition of building and radio communication for security and teacher staff
  • Monitor cameras and insure safety of the congregation during services and special events

Certification

EPA Lead Renovation, Repair Painting Certification

IICRC Certified in the following areas:

  • Water Damage Restoration Technician (WRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Applied Structural Drying Technician (ASD)
  • Fire & Smoke Restoration Technician (FST)
  • Carpet Repair & Reinstallation
  • Carpet Cleaning
  • Journeyman Water Restorer

Certified in Mold Remediation/Air Quality Testing

Current Criminal Background check

Timeline

Project Manager

Professional Restoration Services
12.2023 - Current

Operations Manager

Servpro Of Fredericksburg
09.2008 - 11.2023

Warehouse Supervisor

Nabisco
11.1995 - 09.2008

High School Diploma -

Kennard-Dale High School

Institute of Inspection Cleaning And Restoration

EPA Lead Renovation, Repair Painting Certification

IICRC Certified in the following areas:

  • Water Damage Restoration Technician (WRT)
  • Applied Microbial Remediation Technician (AMRT)
  • Applied Structural Drying Technician (ASD)
  • Fire & Smoke Restoration Technician (FST)
  • Carpet Repair & Reinstallation
  • Carpet Cleaning
  • Journeyman Water Restorer

Certified in Mold Remediation/Air Quality Testing

Current Criminal Background check

Raymond L Worthington