Driven Loan Officer with a proven track record in mortgage and home lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout sales process. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
President/Owner
Stack E-Commerce
01.2015 - Current
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
Led operational team in development, rollout, and management of new product lines.
District Manager
SDMB
10.2010 - 01.2015
Facilitated entire team in meeting customer retention requirements
Created and implemented field trackers and time management materials.
Worked with representatives in the field demonstrating the sales process and completing on-site performance evaluations to assist with closing ratios and improving customer satisfaction.
Developed new hire instruction and training materials.
Facilitated sales processes and completed on-site performance evaluations to assist with closing ratios and improving customer satisfaction.
Developed new hire instruction and training materials.
Led sales force to top production level for numerous "sales Blitz's" and the "Fall Rush" in 2009.
Coordinated with other district managers to actualize performance improvement strategies.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Vice-President
Modern Management Consulting
07.2008 - 09.2010
Responsible for all management aspects including recruitment, training, sales quotas, promotions install reports, invoices, customer escalations and issues.
Facilitated weekly conference calls with entire sales staff to track and increase production.
Worked closely with Comcast Management and support in Easton, MA to ensure all paperwork completion and adherence to protocols.
Brought entire team up to retention requirements and created and implemented field trackers and time management materials.
Worked with representatives in the field demonstrating the sales process and completing on-site performance evaluations to assist with closing ratios and improving customer satisfaction.
Increased sales representative force from five to two hundred and completed training cohorts
Developed new hire instruction and training materials.
Branch Manager
Mortgage Options Of America
07.2001 - 07.2008
Completed standard uniform residential loan applications and analyzed credit information to determine risk involved in lending.
Conducted outbound origination through cold calling and working warm leads via previous clients and referrals.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
Reviewed residential loan application files to verify that application data was complete and met establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Hired, trained and managed branch staff.
Supervised branch staff, scheduled work hours, resolved conflicts and determined salaries.
Maintained friendly and professional customer interactions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.