RAYMOND CARLOS TAGAPAN-ENGFER
St. Petersburg,FL
Summary
- To give my highest standard of discipline, professionalism, excellent in service, good moral character and performance management to your company.
- I am seeking a company where I can use my experience and education to help the company meet and surpass its goals.
- I want to be a part of the success in an environment of growth and excellence.
- I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Overview
8
8
years of professional experience
Work History
Administrative Aide VI
Local Government Unit
Dapitan City, PHILIPPINES
03.2017 - 01.2024
- Quarterly submit report of the supplies and material issued
- Record stocks and issued supplies and materials in every office of the local government.
- Compiled data, generated reports, and performed data entry into databases.
- Maintained filing systems and organized documents for easy retrieval.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Online English Teacher
TCM Talks Tutorial Services
, Philippines
01.2016 - 07.2019
- Teaching English language from Kindergarten to Adults.
- Evaluated students' comprehension of lessons through relevant test questions.
- Cultivated deeper understanding of themes in students and helped each read works to find meanings and explore concepts.
- Monitored student performance through online assessments, quizzes, and tests.
- Collaborated with colleagues to develop innovative teaching strategies for online classes.
Senior Customer Service Associate
Convergys, AT&T
Muntinlupa, Phillippines
02.2016 - 12.2016
- Assisted customers with billing, troubleshooting and account issues.
- Surpassed sales goals through implementation of successful marketing strategies.
- Implemented company processes to effectively resolve customer service issues.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Updated customer information into account databases for future use.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
Education
TESOL(Teaching English To Speakers of Other Languages) -
American Tesol Institute
Vietnam10-2018
Bachelor of Elementary Education -
Jose Rizal Memorial State University-Main Campus
Phillipines04-2015
Dapitan City National High School
03-2011
Oro Elementary School
03-2007
Skills
- Good in Tagalog & English Language
- Good Attention to Detail and Organizational Skills
- Good in Get Along with the co Workers
- Able to Carry Out Non-Instructional Duties
- Flexible in Any Task
- Computer Literate
Height
- 168 cm
Weight
58 kgs
Mother Maiden Name
Divina A. Carlos
Place Of Birth
Oro, Dapitan City, Zamboanga del Norte, Philippines
Personal Information
- Age: 28 years old
- Father's Name: Junito S. Tagapan
- Date of Birth: 03/28/95
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Administrative Aide VI
Local Government Unit
03.2017 - 01.2024
Senior Customer Service Associate
Convergys, AT&T
02.2016 - 12.2016
Online English Teacher
TCM Talks Tutorial Services
01.2016 - 07.2019
TESOL(Teaching English To Speakers of Other Languages) -
American Tesol Institute
Bachelor of Elementary Education -
Jose Rizal Memorial State University-Main Campus
Dapitan City National High School
Oro Elementary School