Raymond D. Williams
Greece,NY
Summary
Proactive leader with over 20 years of experience in Transportation and Freight Payment. Mentor and trainer in managing activities, programs and resources to meet customer needs. Experienced , freight Payment manager and Export Compliance manager. Flexible, adaptable, ethical and high energy team leader with superior communication, relationship management and influencing skills. Proven to define problems, collect data, establish facts and draw conclusions. Focused on driving staff in meeting customers' needs and implementing changes by supporting strategic initiatives.
Overview
30
30
years of professional experience
Work History
Global Logistics Export Compliance Manager
Xerox Corporation
Webster, NY
05.2015 - Current
- Established and Manage offshore 3rd party Export Compliance Team
- Responsible for meeting 99% SLAs and have each month
- Responsible for companies Export Compliance
- Work with Customs Agents to make sure Xerox is meeting all regulations
- Work with customers directly regarding any shipping issues
Global Logistics Freight Payment Manager
Xerox Corporation
Webster, NY
05.2010 - Current
- Manager off shore 3rd party Global Freight Payment Team
- Responsible to meet agreed upon SLAs of over 99% and do meet it every month
- Work directly with carriers regarding disputes. Handled any rate validations that did not meet agreed upon contract rates
- Work with internal departments to establish and supply data analysis
- Work with Global Procurement regarding contract rates
- Responsible for process improvements
- Worked with IT directly as Project Manager for system upgrades
Global Logistics Freight Payment Analysis
Xerox Corporation
Webster , NY
08.2005 - 05.2010
- Validated and Processed Freight Vendors invoices
- Help make enhancements on systems
- Worked directly with carriers regarding invoice payments and disputes
- Supplied freight charges data internally
Via Xerox Lead/Move Specialist
Xerox Corporation
Webster, NY
04.1999 - 08.2005
- Subject Matter Expert for Existing Customers Domestic Moves
- Help design and integrate system to automate job functions
- Dealt with Carriers and Customers directly
Education
Master of Science - Business Management
Nazareth College of Rochester
Rochester, NY05.2018
Bachelor of Science - Business Administration And Management
Medaille College
Rochester NY05.2009
Skills
- Process improvement love to find ways to eliminate non value added steps and automate Solid track record of this
- Process discipline Responsible to go through extensive Sox audits
- Manage third party Establishing solid desk top procedures and key performance metrics have been foundation of success
- People Skills, able to de-escalate situations to get to agreed upon resolutions
Accomplishments
Six Sigma Green Belt Certification 2011
Timeline
Global Logistics Export Compliance Manager
Xerox Corporation
05.2015 - Current
Global Logistics Freight Payment Manager
Xerox Corporation
05.2010 - Current
Global Logistics Freight Payment Analysis
Xerox Corporation
08.2005 - 05.2010
Via Xerox Lead/Move Specialist
Xerox Corporation
04.1999 - 08.2005
Master of Science - Business Management
Nazareth College of Rochester
Bachelor of Science - Business Administration And Management
Medaille College
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