Raymond J Moore
Fresno
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
03.2018 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
Smith Auto Parts
01.2008 - 02.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Store Manager
Decker Auto Supply
03.1997 - 12.2007
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Education
Fresno City College
FresnoSkills
- Multitasking and Organization
- Outstanding communication skills
- Problem-Solving
- Operations Management
- Store operations
- Team leadership and coaching
- Customer Service Management
- Sales expertise
- Customer Relations
- Recruitment and hiring
- Staff Management
- Training and mentoring
Accomplishments
Annual Business Operations Seminars
Annual Leadership Seminars
Annual Business Management Seminars
Annual CA HAZ/MAT Training
Certification
ASE Parts Pro
Forklift
Timeline
Store Manager
NAPA Auto Parts - Genuine Parts
03.2018 - 03.2024
Store Manager
Smith Auto Parts
01.2008 - 02.2018
Store Manager
Decker Auto Supply
03.1997 - 12.2007
Fresno City College
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