Raymond Nii Amo Aryee

o Prepares Accounting reports in accordance with instructions received.

o Records, reconciles, and balances transactions in accounting systems/software.

o Maintains and updates accounts receivable and/or payable documentation as necessary.

o Process accounts receivable payments, create and distribute payment receipts.

o Process accounts payable payments due Clients/Vendors.

o Monitors and directs or responds to general accounting email inquiries.

o Verifies validity of account discrepancies by obtaining and investigating information

o Completes and updates W-9 forms and credit applications.

o Process customer credit card payments.

o Resolve client billing disputes and complex billing issues.

o Prepares daily, Weekly, and monthly reports.

o Other duties as assigned.

Credit Card & POS (Point of Sale) Device Sales and Reporting

• Contribute to the continues growth of Credit Cards and acquiring business in the Bank to increase revenue / minimize losses.
• Identify new merchant and merchant solutions products / services and provide continues support to meeting the needs of merchant whiles ensuring continues product uptake and cards usage.
• Ensure aggressive product uptake growth by recommending individual strategies aimed at achieving credit card sale and merchant acquisition targets.
• Prepare credit card and POS proposal for approval.
• Recommend POS/eCommerce merchant for on-boarding.
• Actively support the department credit cards and merchant acquisition drive through sales efforts, identifying new opportunities and provide a high level of customer service.
• Obtaining, preparing, and perfecting all sales and merchant acquisition documents and items required for completion of sale and other ancillary services.
• Prepare proposals to individuals/companies in an effort to sell the Banks’ suite of credit cards/POS & acquiring products.
• Foster good relationship with merchant and ensure usage of the Banks’ POS.
• Action requests for closed accounts and inactive accounts by contacting customers and encouraging them to maintain the facility in order to keep the bank’s market share of credit card.
• Ensure monthly bills on credit card accounts are repaid on timely basis.
• Participate in the Banks booths/fairs/conventions etc to promote credit card products. Follow up on staff referrals with a view to obtaining new credit card customers.
• Prepare reports on assigned portfolio to accurately track sale & usage of credit cards and POS/ecommerce on weekly / monthly basis.
• To monitor performance of existing merchants and ensure that the Bank always has the competitive advantage in pricing and POS/ecommerce sales.
• Recommend POS reassigning base on merchant performance using set target.
• Evaluate causes of customer, merchant, branch complains and liaise with the appropriate quarters to have these issues resolved.
• Prepare a comprehensive weekly and monthly Credit Card and POS Report for Head of Department.
• Provide the needed assistance to Marketing department on sales reward programs.
• Any other duties that may be assigned by the Manager, Sales & Service Experience

Payroll Processing

• Inputs all payroll data verified by the Manager, Compensation & Benefits for staff payments. This includes New Hires, Upgrades, Exited Staff, Transfers, Overtime, etc
• Processes staff payroll (salaries) according to instructions received. This includes the Bank and its subsidiaries. This includes Republic Bank (Ghana) Plc, Republic Investments Ghana Limited, Republic Boafo Ghana Limited, Republic Securities and Republic Trust Limited Company.
• Analyses the bulk salaries paid into various cost centers. ie; Branches. Departments & Subsidiaries. Microsoft Excel based.
• Maintains all payroll files and records, including regular filing of correspondence and forms.
• Prepares Entitlements and Indebtedness for exiting staff member(s) and ensures all HR related debts are paid at exit or exited staff’s Provident Fund is enough to settle the debt. ie; Unearned leave Allowance, Unearned fuel Allowance, Personal loan, Auto Loan, etc
• Prepares Income Certification for staff Mortgages
• Staff Accounts Payable and Receivables
• Processes staff claims such as Relocation allowance, Medical bills & claims, Professional Examination Fees, etc in line with Banks Policy for payment.
• Processes staff PAYE and WHT TAX for payment and ensures it is paid on time after salaries.
• Prepares staff Pensions for onward payment to Pension fund managers after salaries are paid.
• Inputs/Keys all T24 related transactions into the core Banking Application for Authorization. ie; Fund Transfers(FT’s), Tier 2 & 3 Pension transactions, Data Capture, etc.
• Resolve all Payroll issues after salaries are paid if any.
• Prepares a Comprehensive Payroll report and Trend Analysis after salaries are paid to the Head, Human Resources and General Manager, Finance and Strategy.
• Assist and provide data/information requested by Auditors during Audits. This includes Internal and External Audits.

Staff Loans Management – Credit Risk & Administration

• Originates and documents staff loan.
• Ensures staff loans are secured with the approved collateral as per staff loans Policy.
• Sets up credit facilities for staff in accordance with the offer letter or approval.
• Monitors and maintains the staff loan portfolio and prepares reports to Manager, Compensation & Benefits.
• Performs maintenance and contract amendments on running facilities using AA activities in T24. ie: AA Payoff, AA principal decrease, AA Disbursement, AA Cash Pool, AA Schedule Amendment and any other Loan Activity.
• Ensures there are no income leakages through the posting of appropriate interest in strict compliance with the terms and conditions of the credit policies and processes.
• Ensures that pre-disbursement conditions and procedures are followed and effectively managed after a facility is approved.
• Reviews the offer letter prior to disbursement to ensure that conditions for disbursement are as approved.
• Pay off staff Loans and prepares memo to Legal for release of car documentation.
• Prepare a Comprehensive monthly staff loans report to the Head, Human Resources.

Fuel Card Management

• Manages the Bank and its subsidiaries Fuel Card Processes
• Ensures issues relating staff fuel card are resolved in a timely manner. ie; New Cards, Replacements, Pin Reset and Card Unblocking.
• Ensures Bills are paid promptly and our account with total Ghana showing a zero balance at all times after payment is made.
• Carries out reconciliation with the service provider (Total Ghana Ltd.) to ensure Debit equals credit.

Medical Administration

• Acts as the central point for staff medicals.
• Manages staff medical bills for the Bank and its subsidiaries from designated hospitals and process it for payment
• Processes staff medical claims for payment according to Staff Medical Policy.
• Monitors staff medical limit against usage
• Liaise with hospitals to resolve any medical issue.
• Carries out monthly reconciliation to solve any issues and imbalances.
• Prepares monthly staff medical report to the Head, Human Resources.

General HR Administration

• Assist with the daily administrative HR Functions. Ie;HR Operations, HR Planning, HR Employee & Industrial Relations and HR Learning & Talent Development.
• Acts as the central point for all HR related enquires.
• Ensures Payroll files/documents are filed in accordance with HR Policy.
• Provides support to all staff members.
• Manages the department’s petty cash and reconciliation
• Manages the Unit’s activities in the absence of the Supervisor and Manager.
• Prepares monthly, quarterly and annual reports for Compensation & Benefits and assist to prepare reports for other HR Units to be submitted to Management by Head, HR.
• Any other duties assigned by HR Managers and Head, Human Resources

Managing ATM Pins.

• Responsible for answering incoming calls from internal and external customers making inquiries or complaints and direct calls to appropriate units for solution.
• Data Capturing.
• Authorizing captured e-Banking Application Forms.
• Producing ATM Pins for Customers who apply for ATM Cards.
• Assists customers with all ATM Pin related issues (Proprietary ATM Pins).
• Bookkeeping of all ATM Pins produced daily.
• Producing of ATM Pin Reports. Each ATM Pin has a unique report.
• Bagging and dispatching ATM Pins to all Branches.
• Preparing monthly report on all ATM Pins produced within the month.
• Handles Department DHL courier services. All Pins dispatched to Branches outside Accra is done via DHL courier service.

Full time Grade six pupils teacher and thought the following subjects;

• English Language
• Mathematics
• General Science
• Citizenship Education
• Religious and Moral Education.

• Assisted in the Customer Service Department
• Assisted in the Credit Department
• Assisted in the Accounts and Operations Department