Dynamic admissions leader with a proven track record in the Behavioral Healthcare Field enhancing operational efficiency and compliance through innovative outreach strategies and streamlined processes. Skilled in collaborative problem-solving and team mentorship, I foster a culture of excellence, resulting in improved response times and increased enrollment success.
Overview
14
14
years of professional experience
Work History
Director of Admissions
Peak Treatment Center
05.2025 - Current
Collaborated with marketing team to create targeted outreach campaigns for prospective future clients
Implemented new applicant tracking system to streamline admissions workflow and enhance user experience.
Established partnerships with local organizations to promote community engagement and increase referral opportunities.
Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
Streamlined the admissions process for efficiency, resulting in faster response times for prospective students.
Led training sessions for staff on best practices in admissions processes, enhancing consistency among team members.
Mentored and provided professional development opportunities for admission staff, leading to enhanced performance and personal growth within the team.
Managed a diverse team of admissions professionals, fostering a collaborative work environment focused on achieving departmental goals.
Oversaw compliance with regulations and accreditation standards in admissions practices.
Trained and mentored admissions staff to foster a high-performance team culture.
Led admissions team in evaluating applicant qualifications and ensuring compliance with regulatory standards.
Collaborated with clinical staff to align admissions criteria with treatment capabilities and patient needs.
Managed relationships with referral sources to increase outreach and broaden applicant pool diversity.
Oversaw data management systems to track admissions metrics and optimize reporting accuracy.
Conducted training sessions for new admissions staff, fostering a culture of excellence and consistency in operations.
Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
Utilized advanced CRM software solutions to manage prospect inquiries efficiently, leading to increased conversion rates from inquiry-to-admissions stage.
Proficient in Kipu EMR with 3+ years of experience.
Senior Admissions Specialist
Promises Behavioral Health/Washburn
11.2022 - 05.2025
Evaluated referrals applications, assessing qualifications and ensuring compliance with institutional policies.
Developed and implemented outreach strategies to engage potential applicants through various communication channels.
Collaborated with Medical and Clinical teams to streamline admissions procedures, enhancing efficiency and response times.
Mentored junior admissions staff, fostering professional development and improving team performance in achieving enrollment goals.
Utilized CRM systems to track Client referral progress, manage communications, and maintain accurate records throughout the admissions cycle.
Fostered a positive team culture by facilitating regular meetings, setting clear expectations, and celebrating successes together as a group.
Plasterer
J&S Plastering
03.2012 - 01.2022
Achieved smooth wall and ceiling finishes through effective plastering techniques.
Prepared surfaces meticulously by cleaning, repairing, and priming before plaster application.
Selected optimal materials and tools to enhance project quality and efficiency.
Collaborated with contractors to ensure alignment on project specifications and timelines.
Monitored project progress consistently to uphold high-quality craftsmanship standards.
Trained junior staff on plastering techniques, safety protocols, and best practices.
Education
High School Diploma -
David Prouty
Spencer, MA
06-2007
Skills
Collaborative Problem-solving
Compliance monitoring
Cross-functional teamwork
Admissions management
Attention to detail
Reliability
Excellent communication
Operational efficiency
Conflict resolution
Professionalism
Integrity and trustworthiness
Admissions oversight
Multitasking Abilities
Team collaboration
Leadership development
Technological proficiency
Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
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