Raymondya Smith
Houston,Texas
Summary
Executive Administrative Assistant professional eager to advance my career, utilizing my 10 years of experience in an administrative Hospital setting. Demonstrating exceptional customer service, well versed in project and time management skills such as prioritization of tasks, multitasking, delegation of duties, and managing multiple schedules at once. I can implement effective Administrative strategies at local and global levels. Compassionate Surgery Coordinator with 10 years helping others through personal excellence. Employs strong administrative, organizational and interpersonal skills. Background in Scheduling in fast-paced medical office. Skilled in EPIC and manages multiple tasks simultaneously with minimal supervision.
Overview
14
14
years of professional experience
Work History
Surgery Coordinator
Memorial Hermann Hospital
10.2021 - Current
- Answering phone calls, responding to emails, Schedule appointments
- Insurance verification, Collecting patients personal information
- Excellent interpersonal skills, ability to multitask
- Communicating efficiently and accurately in a fast paced setting.
Administrative Assistant
Methodist Hospital
05.2014 - 03.2022
- Analyze customer portfolios to initiate and complete account information
- Answer, transfer and direct phone calls throughout hospital
- Perform administrative and clerical duties, with confidential and secured records procedures, accompanied by adherence of patient and family privacy rights
- Promptly respond to inquiries, concerns, and complaints from clients
- Efficiently organize and successfully communicate with clients regarding medical documents and reporting.
Operations Manager
Popeye's Restaurant
01.2010 - 01.2016
- Effectively processing financial transactions and adhering to store-wide budgeting, and cash handling procedures
- Supervise 5-6 staff members and coordinate employee schedules
- Implemented and maintained professional communication for employee and customer complaints, and disputes
- Maintained professional status through effective communication
- Ensure responsibility for the cleanliness of materials, equipment and facilities.
Volunteer Administrative Assistant
TIRR Nursing Home
06.2013 - 01.2014
- Assist clients with personal care tasks
- Accompanying clients to medical appointments
- Foster social climate that allows implementation of policies and routines for maximization of independence
- Promptly respond to concerns of patients.
Education
Associates of Science -
Houston Community College
High School Diploma - undefined
Conroe High School
Skills
Problem Solver and Adaptableundefined
Technology Expertise
- Microsoft Applications
- Google Applications
- Mac and Windows OS
- Safe and Secure Medical Coding
- Technological Literacy
References
References available upon request
Timeline
Surgery Coordinator
Memorial Hermann Hospital
10.2021 - Current
Administrative Assistant
Methodist Hospital
05.2014 - 03.2022
Volunteer Administrative Assistant
TIRR Nursing Home
06.2013 - 01.2014
Operations Manager
Popeye's Restaurant
01.2010 - 01.2016
Associates of Science -
Houston Community College
High School Diploma - undefined
Conroe High School
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