Raymound Zapata Parrilla
Buffalo,New York
Summary
Experienced food and beverage production and warehousing supervisor with expertise in machinery operation, material handling, product fulfillment, sanitation, and daily e-commerce management. Skilled in ensuring efficient shipping and receiving fulfillment for timely product delivery to customers. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
8
8
years of professional experience
Work History
Utility Lead
Top Seedz
09.2022 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Minimized potential risks by meticulously analyzing proposed changes before updating or creating new SOPs.
- Enhanced team collaboration in SOP development through regular communication and feedback sessions.
- Revised, paginated and printed spreadsheets from Microsoft Excel.
- Created customized spreadsheets utilizing advanced Excel functions allowing efficient tracking of various types of revenues.
- Entered data and utilized Access database and Excel spreadsheets.
- Maintained accurate records of all completed tasks, ensuring proper documentation was available when needed.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
- Tracked delivery goals and developed improvement plans to correct deficiencies.
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.
- Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
- Managed budget effectively, ensuring cost savings without compromising quality or customer experience.
- Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
- Performed data manipulations using Microsoft Excel.
- Enhanced customer satisfaction by consistently delivering shipments on time and in excellent condition.
Operations Team Lead
Drink Maple, Inc.
08.2017 - 09.2022
- Production labor and project management of temporary production and warehouse associates
- Daily management and fulfillment of E-Commerce orders including the usage of Shopify, Shipstation, UPS and FedEx platforms
- Daily fulfillment of wholesale orders including both pallet quantity shipments- Less-than-Truckload, Truckload, and online wholesale retailers- Faire, Mable, Hubba, Costco, Walmart, C.H
- Robinson FreightQuote, and QuickBooks Online portals
- Organization of shipping documentation including Bill of Ladings, Pack Slips, Tanker wash tickets, and Certificates of Analysis
- Completion of Daily, Weekly, Monthly, pre and post-op sanitation requirement and verification documents
- Handling of inbound and outbound raw materials and tanker shipments including Seal, Kosher, and sanitation verification
- Execution of monthly preventative maintenance requirement and buildout of various facility installations
- Drink Maple, Inc
- Forklift and Electric Pallet Jack Certified- Completion of safety training course in August 2017
Associate
Parallel Employment Group
10.2016 - 08.2017
- Performed various temporary employment roles for three specific assignments
- Positions included beverage ingredient production and cheesecake production, packaging, and food sanitation labor, as well as, steel manufacturing machine operator.
Decal Installer
Supreme Corporation
05.2016 - 09.2016
- Installed vinyl decals to corporate vehicles including Budget, Penske, and Rent-A-Center vehicles.
General Labor
Aerotek
02.2016 - 05.2016
- Production of lumber materials including organization and inspection of finished goods
Education
General Education -
Riverside High School
Buffalo, NY06.2014
Skills
- Bilingual in English and Spanish
- Forklift/ Material Handling Equipment Operations
- Warehousing/ Material Management
- Time management
- Organization
- Facility Sanitation
- Strong leadership abilities
- Staff Management
- Operations Management
- Shipping and receiving
- Inventory and Stocking
- Exceptional Microsoft Excel skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Utility Lead
Top Seedz
09.2022 - Current
Operations Team Lead
Drink Maple, Inc.
08.2017 - 09.2022
Associate
Parallel Employment Group
10.2016 - 08.2017
Decal Installer
Supreme Corporation
05.2016 - 09.2016
General Labor
Aerotek
02.2016 - 05.2016
General Education -
Riverside High School
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