Dedicated Quality Assurance Manager with a strong background in quality inspections. Adept at juggling multiple tasks efficiently, setting and achieving long-term quality objectives while maintaining day-to-day operations with precision. Known for being dependable, detail-oriented, and respectful, with a positive approach to completing tasks. Proficient in developing scopes, overseeing field activities, and keeping clients informed. Organized Site Manager experienced in OSHA safety regulations and leading large teams to success.
Quality assurance professional with proven record in driving quality initiatives and maintaining high standards. Known for fostering team collaboration and delivering consistent results in dynamic environments. Skilled in developing quality control protocols and problem-solving under changing conditions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Mill Creek Renewable
03.2024 - Current
Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Enhanced product quality by implementing comprehensive QA processes and procedures.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Build and up date quality site plan for project.
Build out hold point and testing documentation
Build out IT's on procore
Investigated customer complaints and performed corrective actions to resolve quality issues.
Performed root cause analysis to identify and resolve quality issues and defects.
Monitored staff organization and suggested improvements to daily functionality.
Recorded, analyzed, and distributed statistical information.
Quality Assurance Site Manager
Blue Ridge Power
06.2022 - 03.2023
Implemented new quality assurance and customer service standards.
Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Recorded, analyzed, and distributed statistical information.
Developed and maintained quality assurance procedure documentation.
Completed quality assurance reviews and final inspections.
Oversaw quality assurance testing on new installations.
Prepared reports for workload and performed quality assurance.
Managed team schedules, department projects and quality assurance.
Adhered to quality assurance, performance and compliance standards.
Adhered to timelines to meet quality assurance targets.
Launched quality assurance practices for each phase of development
Enforced quality assurance protocols to deliver ideal customer experiences.
Maintained data, reporting and quality assurance standards throughout investigations.
Enhanced product quality by implementing rigorous testing procedures and collaborating with cross-functional teams.
Reduced customer complaints by addressing issues promptly and implementing preventive measures for future occurrences.
Site Administrator
Workrise
12.2021 - 04.2022
Assist supervisors with documents, scans,file, and emailing
Providing on-site support with corporate office, subcontractors
Assist in preparation of regular scheduled reports
Develop and maintain filing system
Update and maintain office policies and procedures
Order office supplies
Maintain contact lists
Submit and reconcile expense reports
Keep up with fast paced on-site environment
Charge of 400 employees time cards
Payroll and Assist field hr department
Assist Safety Department
Submit incident statements and translate in Spanish to English
Do orientations to new hires
Perform and assist with drug screens
Wire management
Coordinated site investigations, documented issues and escalated to executive teams.
Scheduled staff and volunteers to cover all necessary duties during planned events.
Managed hiring for certain roles and actively coordinated talent management and recruitment.
Supervised crew of over 400 employees.
Accurately documented all onsite issue using Exak Time.
Collaborated with construction administration consultants to schedule field observations.
Completed human resource operational requirements by scheduling and assigning employees.
Operated pallet jacks, forklifts and other equipment regularly.
Updated company tracking system with latest information.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Wire Management
360 Industrial Services/ Iea Construction
08.2021 - 12.2021
Properly routing, supporting, and protecting pv system wire and cables
Install wires in manner that avoids damage to their insulation, and conductor, avoiding sharp edges, rough surfaces, moving parts of racking systems, direct sunlight and overly tight bends
Also assist in wire pulling to inverters
Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
Planned and implemented team projects to accomplish objectives.
Collaborated in professional team to solve workflow issues.
Shouldered management responsibilities during absence of manager.
Quality Control Inspector
Signal Energy Constructors, Strawboss
02.2021 - 08.2021
Examine products and materials for defects or deviations from manufacturer or industry specifications
Record results of inspections and prepare test reports
Notify supervisors of defects and help them adjust problem
Read and understand blueprints and specifications
Monitor or observe operations to ensure that meet production standards
Recommend adjustments to process or assembly
Inspect, test, or measure materials or products being produced
Measure products with rulers, calipers, gauges, or micrometers
Accept or reject finished items
Remove all products and materials that fail to meet specifications
Discuss inspection results with those responsible for products
Report inspection and test data
Labor /
Communicated with production team members about quality issues.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Evaluated components and final products against quality standards and manufacturing specifications.
Monitored performance and generated reports detailing quality of product and defect rates.
Completed precise measurements using special tools.
Created and deployed best practices to improve efficiency and reduce defects.
Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
Observed equipment functioning to detect electronic and mechanical hazards or problems for service, repair or replacement.
Proposed layout and location modifications and installations in compliance with OEM, OSHA, NEC and company and local codes.
Investigated electrical malfunctions with ammeter, multimeter and temperature probe test instruments to determine problems and apply solutions.
Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
Operated hand and power tools safely to completed detailed work on various components.
Installed electrical and mechanical components with accuracy and efficiency.
Labor/Operator/Safety
Willow Creek Companies, Pecos
06.2018 - 02.2021
TX
Pipe gain crew put together pipeline throw skids, pick up skids, heat pipe, mark sims, mark centers, blow pigs, do sands bags, pour concrete sleepers, torque, string pipe, spotter, install goal post, line markers, install fences, jeep and repair
Operate equipment such as off retain forklift, side boom, track hoe
Assistant Foreman with task duties while not around
Finish all task in time for that day or weeks under supervision
Follow all guidelines and safety procedures
Safety
Jha
Submit paper work
Injury reports
Incidents reports
Comply with Osha regulations
Hand out PPE to employees
Assist with drug screening
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded and moved material to and from storage and production areas.
Prepared job sites by removing debris and setting up materials and tools.
Performed general housekeeping and cleaning tasks.
Utilized construction tools and machinery to effectively complete job site projects.
Organized materials, tools and equipment to supply team members.
Observed site safety rules to maximize protections for team members and equipment.
Read and understood orders to accurately measure, cut and lay out needed materials.
Operated equipment such as fork trucks and skidders.
Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Maintained and repaired facilities, equipment and tools.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Operated power equipment to move materials and promote job efficiency.
Measured dimensions of finished pieces for conformance to specifications.
Produced parts and assemblies quickly and efficiently within tolerances.
Reviewed blueprints and job specifications to plan completion and estimate project costs.
Obtained permits and organized supplies for each job.
Manager
Garceno Builders Supply
01.2010 - 05.2018
Responsible for all aspects of running store on daily basis, including helping maximize store sales and profitability, managing expenses, ensuring that store is optimally stocked and merchandised, and that all customers are provided with excellent customer service
Also setup inventory, purchase materials, sales consultant, schedule deliveries work schedules, payroll, visit customers at job site
Spotter/labor
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Established and updated work schedules to account for changing staff levels and expected workloads.
Delivered feedback to decision-makers regarding employee performance and training needs.
Approved regular payroll submissions for employees.
Applied customer feedback to develop process improvements and support long-term business needs.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Conducted monthly inventories of raw materials and components on work floor.
Recorded inventory sales into organization's weekly income report.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Directed staff and managed annual capital budget.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Prepared and recommended long-range plans for development of department personnel.
Propelled continuous improvements and strategically capitalized on current market trends.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Maintained current documentation and submitted timely reports.
Organized and maintained vendor records in accordance with corporate guidelines.
Completed annual reviews of vendor policies and procedures.
Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
Negotiated complex vendor agreements and built relationships across multiple commodities.
Assessed vendor services for compliance with company policies.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Education
Associate - Health and Human Services
STCC
05.2000
High School Diploma -
Roma High School
1998
Skills
QA/QC (5yrs)
Quality inspection planning
Quality control expertise
Effective communication
Supervising experience
Teamwork Skills
Contracts
Management
Blueprint Reading
Management & Leadership Skills:
Job Planning
Problem Solving
Certification
March 2019 to Present
Certified Safety Professional OSHA 30
January 2021 to January 2024
Certified Safety Professional OSHA29 Cfr 1910,1926 Forklift training all terrain,sitting down rider,straight mast forklift, extended reach forklift
Apprentice electrician License # 552440
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer