Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Samuel Baitz

Minneapolis,MN

Summary

Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Onboarding Supervisor

Kyro's
Minneapolis , MN
10.2023 - Current
  • Guided newly onboarded Certified Peer Recovery Specialists (CPRS) through professional milestones, emphasizing high-quality, compliant, and ethical care.
  • Served as the primary contact for CPRS, offering training, addressing concerns, and providing coaching during a 2-4 week engagement period.
  • Managed the onboarding process, ensuring timely introductions, and following up within 24 hours for remote interactions.
  • Coordinated checkpoints, including first contact with Supervisor, client onboarding, care appointments, billing, and notes reviews.
  • Prepared CPRS for roll-off, communicating the temporary nature of the role and facilitating smooth transitions to new supervisors.
  • Effectively supervised an average of 40-50 CPRS, balancing the needs of original and reciprocal peers.
  • Maintained an accurate supervision log, tracking W2 hours and ensuring documentation readiness for roll-off determinations.
  • Demonstrated prompt response times, making myself available to CPRS during evenings and weekends.
  • Regularly attended Onboarding Tuesday sessions, staying informed on updates and meeting new CPRS.
    Conducted 3-4 weekly groups, covering platform-specific, DAP notes, wellness plans, resources, general Q&A, and general sessions.

Team Lead

Refocus Recovery
Minneapolis, MN
06.2023 - Current
  • Provides CPRS with proactive training in best practices for effective client management, offering on-the-spot coaching for handling various client situations.
  • Evaluates and oversees the caseloads of each CPRS to ensure Kyro's clients' needs are addressed; makes necessary caseload adjustments to optimize workforce efficiency for CPRS and their respective assignments.
  • Facilitates the orientation and support of new clients, serving as their initial point of contact with Kyro's. When deemed suitable, facilitates the smooth transition of clients to the appropriate CPRS for ongoing, enduring relationships.
  • Reports on the quality of services being provided at each location to internal Kyro's leadership; makes recommendations for improvements across all facets of effective CPRS services to those in need.
  • Provides supervision to CPRS as needed at each location.
  • Delivers diverse recovery support, showcasing adept relationship-building skills encompassing emotional support, information dissemination, practical assistance, and connections to community resources and recovery community activities.

Peer Recovery Specialist

Refocus Recovery
Minneapolis, MN
01.2023 - 06.2023
  • Demonstrated empathy for clients dealing with addiction and co-occurring disorders.
  • Advocated for individuals with substance use disorders, addressing both systemic and individual needs.
  • Provided education on recovery strategies, coping skills, and community resources.
  • Shared personal recovery stories to inspire hope, resilience, and motivation in others.
  • Collaboratively crafted personalized recovery or wellness plans, provided assistance in setting goals, developing strategies, and explored potential obstacles or triggers that might have hindered progress.
  • Delivered emotional support, actively listened, and validated individuals who experienced isolation, stigma, or misunderstanding. Established a secure and non-judgmental environment for individuals to freely express their thoughts and emotions.
  • Communicated with external organizations, social workers and others regarding patient's benefits and resources.

Sales Associate

Schuler Shoes
Saint Paul, MN
10.2019 - 01.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Developed trusting relationships with customers by making personal connections.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Master of Science - Counseling

Hazelden Betty Ford Graduate School
Center City, MN
12.2024

Bachelor of Arts - History

Augsburg University
Minneapolis, MN
05.2022

High School Diploma -

Stillwater Area High School
Stillwater, MN
05.2017

Skills

  • Patient Advocacy
  • Team Collaboration
  • Effective communication skills, both verbal and non-verbal
  • Understanding and maintaining appropriate boundaries
  • Motivational interviewing
  • Knowledge of Resources
  • Problem Solving
  • Cultural Competence: Recognizing and respecting diverse cultural backgrounds, beliefs, and experiences
  • Active Listening
  • Conflict Resolution
  • Resilience
  • Assertive
  • Adapt Quickly to Changing Environments
  • Efficiently Learn and Apply New Skills

Accomplishments

  • I am proud to highlight my academic achievements as a student at the Hazelden Betty Ford Graduate School of Addiction Studies, where I have consistently maintained a perfect 3.5 GPA since my enrollment. Pursuing a dual focus on clinical counseling and addiction counseling, I have embraced the rigorous curriculum and embraced the opportunity to delve into the complexities of the field. Through diligent study, active participation in classroom discussions, and a strong work ethic, I have been able to excel in my coursework and consistently demonstrate a high level of understanding and commitment to the subject matter. This consistent academic performance reflects my genuine passion for addiction studies and my dedication to becoming a competent and compassionate professional in the field of counseling.

Certification

  • CPRS-R
  • SUPV

Timeline

Onboarding Supervisor

Kyro's
10.2023 - Current

Team Lead

Refocus Recovery
06.2023 - Current

Peer Recovery Specialist

Refocus Recovery
01.2023 - 06.2023

Sales Associate

Schuler Shoes
10.2019 - 01.2023

Master of Science - Counseling

Hazelden Betty Ford Graduate School

Bachelor of Arts - History

Augsburg University

High School Diploma -

Stillwater Area High School

Similar Profiles

CREATE PROFILE
Samuel Baitz