Raymundo "Raymond" Yanez
Miami,FL
Summary
Dynamic professional with a proven track record at Home Depot, excelling in customer service and effective communication. Recognized for maintaining a pristine environment and ensuring safety compliance. Adept at problem-solving and taking initiative, consistently enhancing customer experiences and operational efficiency. Committed to professionalism and personal integrity in all interactions.
Overview
46
46
years of professional experience
Work History
Lot Assistant
Home Depot
Miami, Florida
08.2021 - 04.2025
- Delivered exceptional customer service to all visitors entering and exiting property.
- Ensured compliance of all vehicles with established parking guidelines and regulations.
- Assisted customers with loading and unloading items into vehicle trunks or backseats.
- Conducted thorough inspections of parking lot for damages and repair requirements.
- Regularly maintained cleanliness of parking lot by removing trash and spills.
- Returned shopping carts to designated storage area at store entrance.
Front Desk Receptionist
Faces by Damaris
Miami, FL
01.2014 - 02.2021
- Streamlined administrative support tasks, including filing, photocopying, and scanning documents.
- Updated customer information in databases to maintain accurate records.
- Answered incoming calls, redirected inquiries, and took messages efficiently.
- Scheduled appointments for clients and visitors to optimize time management.
- Provided prompt customer service by addressing inquiries via phone or email.
- Greeted customers warmly, fostering a welcoming environment.
- Maintained a clean reception area to enhance company image.
Catering Server
Egg Whites Catering
Miami, FL
12.1990 - 02.2021
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Prepared and served food items to guests in a timely manner.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Followed proper sanitation procedures when handling food items.
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Worked multi-course dinners with pre-plated foods.
Actor
Actors Playhouse, Broward Stage Theater, etc.
Miami, FL
01.1984 - 01.2016
- Memorized lines for multiple characters in a production.
- Demonstrated physical movements necessary for realistic portrayal of characters' emotions.
- Studied scripts to learn about characters' personalities, goals, and motivations.
- Developed strong acting skills through rehearsals and coaching sessions.
- Performed in stage productions of various plays and musicals.
- Collaborated with other actors to brainstorm ideas.
- Maintained physical fitness and appearance as per character requirements.
- Adapted performance style according to feedback from directors, producers, and fellow actors.
Mail Room Clerk
Carnival Cruise Lines
Miami, FL
07.1980 - 11.1983
- Monitored office supply stock levels for efficient mailroom operations.
- Coordinated cross-departmental collaboration for timely document distribution.
- Sorted and processed incoming mail, packages, and courier deliveries.
- Maintained comprehensive records of all incoming and outgoing mail transactions.
Sales Associate
Hickory Farms
Miami, FL
10.1979 - 07.1980
- Ensured cleanliness of store environment, including floors, windows, and displays.
- Restocked shelves to maintain optimal inventory levels.
- Provided accurate information regarding products, prices, and services.
- Greeted customers, delivering exceptional service throughout their shopping experience.
- Assisted customers in locating specific products while answering inquiries and offering advice.
- Received shipments and effectively displayed products on retail shelves upon delivery.
- Bagged purchases and wrapped gifts for customer convenience.
Education
High School Diploma -
Miami Killian High School
Miami, FL06-1979
Skills
- Customer service
- Effective communication
- Problem solving
- Safety awareness
- Initiative-taking
- Personal integrity
- Professionalism
- Problem-solving abilities
Affiliations
Love movies and reading about history.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Lot Assistant
Home Depot
08.2021 - 04.2025
Front Desk Receptionist
Faces by Damaris
01.2014 - 02.2021
Catering Server
Egg Whites Catering
12.1990 - 02.2021
Actor
Actors Playhouse, Broward Stage Theater, etc.
01.1984 - 01.2016
Mail Room Clerk
Carnival Cruise Lines
07.1980 - 11.1983
Sales Associate
Hickory Farms
10.1979 - 07.1980
High School Diploma -
Miami Killian High School
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