Rayna Lindsey

•Performed statistical analyses to gather data for operational and forecast team needs.

•Prepared billings and estimates for customers.

•Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.

•Delegated workplace responsibility to appropriate staff.

•Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

•Mentored salon staff through regular training sessions and performance evaluations, fostering professional growth.

• Overseer of the exterior of the vessel while maintaining a high level of safety and fun for all guests.

• In charge of line handling, tender operations, davit control, and water sports activities.

• Sustained the vessel with weekly wash downs, polishing stainless, stripping, varnishing, and fiberglass restoration.

• Responsible for crew lunch and dinner meals, while assisting the head chef for larger dinner parties.

• Entertained guests with water sports such as jet skis, ski bobs, scuba diving, snorkeling, fishing excursions, and slide set up.

• In charge of overnight watches while the vessel was underway to maintain the safety of everyone on board.

• Successfully managed a team of 11 individuals.

• In charge of the safety and health of the entire mini club programing for kids ranging from the ages 4 to 17.

• Successfully led water sports activities while ensuring the safety of all guests. Water sports, activities included sailing, water tubing, kayaking, canoeing, jet-skiing, etc.

• Hosted different entertainment events throughout the resort to ensure a positive experience for guests.

• Researched and addressed a variety of complaints from guests and ensured we received positive feedback on social media platforms such as Yelp, Trip Advisor, etc.

• Part-time model for the Club Med North American Region, “La Boutique,” Club Med website, app, and broacher's.

•Successfully assisted the Captain with steering the vessels on both The Prince William Sound and The Gulf
of Alaska on daily charter trips.
•In charge of all docking operations including handling lines and anchoring.
•Performing vessel maintenance including cleaning, painting, cleaning outside windows and
scraping, repairing rope and running gear.
•Maintained excellent customer service and positive attitude to all guests,
•Helped all guests with pole set up, baiting and any fishing needs,
•Happily, entertained guests and fed all members on the vessels, including staff halfway through
each trip.
•Responsible for cleaning and vacuum sealing all fish for guests on my vessel as well as the other vessels that
have gone out

• Customer Loyalty program lead for all Kaskaid Hospitality restaurants. (4 restaurants, 17 locations within 6 states)

• Generated an additional 1.5 million in net sales within the CRAVE Loyalty Program.

• Complied weekly reports to track loyalty member sign-up rates per location.

• Responsible for the Crave Cares cause related marketing program. Ensuring accurate financial disbursement to a new charity each month.

• Monitored social media platforms and developed ad campaigns for all 26 restaurants.

• Initiated several promotions and online contests with analyzed results.

• Assisted in email marketing campaigns using Fishbowl

•Coordinate and facilitate pre-game, time out and half-time player activities to ensure that the team is
equipped for successful performance during the game.
•Responsible for maintaining a professional atmosphere while assisting all franchise staff before, during and after the game.
•Created an engaging environment while exceeding performance expectations resulting in great feedback
from senior staff.