Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rayna Matthews

Oxford,MS

Summary

Detail-oriented professional with expertise in account management, event promotion and planning, managing teams, and customer communications. Proven ability to develop impactful events and enhance customer and employee engagement through effective communication and conflict resolution.

Overview

3
3
years of professional experience

Work History

Environmental Coordinator

City of Oxford
Oxford, MS
09.2024 - Current
  • Developed and implemented environmental compliance programs to ensure adherence to local regulations.
  • Coordinated community outreach events promoting sustainability and environmental awareness among residents.
  • Bill customers the appropriate sanitation amount based on specific qualifications.
  • Use digital media to inform customers of important information regarding Sanitation and Recycling.
  • Process payroll for employees inside the department.
  • Collaborated with city departments to integrate sustainable practices into municipal operations effectively.
  • Kept detailed report of truck tonnage leaving and entering lift station.
  • Serve as the Executive Director for Keep Oxford/Lafayette County Beautiful and coordinate program events.

Venue Coordinator

Evergrove Estates
Memphis, TN
03.2023 - Current

Part-Time Role

  • Coordinate logistics for events, ensuring seamless execution and guest satisfaction.
  • Manage vendor relationships, negotiating contracts to optimize service quality and costs.
  • Develop event timelines and schedules, streamlining workflows for efficient operations.
  • Implement feedback systems to enhance guest experience and improve service delivery.
  • Train all employees to handle specific tasks that align with their job duties.
  • Manage a team of up to 10 employees that report directly to me.

Assistant Association Manager

Keith S. Collins Company
Oxford, MS
05.2023 - 09.2024
  • Oversaw budgeting processes, ensuring alignment with the association's legal processes.
  • Oversaw management of association''s website content, ensuring all information was accurate, up-to-date, and visually appealing.
  • Compiled detailed minutes during association meetings.
  • Researched By-Law's of associations to ensure compliance within each association.
  • Assist customers with homeowner dues, questions, and concerns.
  • Onboard associations throughout the City of Oxford and market our company to prospective clients.

Education

Bachelor of Business Administration - Marketing And Communications Strategy

University of Mississippi
Oxford, MS
05-2023

Skills

  • Account Management
  • Invoice processing
  • Event Planning & Promotion
  • Digital Media Design
  • Conflict Resolution
  • Public Relations
  • Attention to Detail
  • Budget Analyses
  • Project Management
  • Customer Service

Timeline

Environmental Coordinator

City of Oxford
09.2024 - Current

Assistant Association Manager

Keith S. Collins Company
05.2023 - 09.2024

Venue Coordinator

Evergrove Estates
03.2023 - Current

Bachelor of Business Administration - Marketing And Communications Strategy

University of Mississippi
Rayna Matthews