Rayna Paul-Page
Metuchen,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical office associate
Atlantic Health Urgent Care at Linden
10.2021 - Current
- Managed financial aspects of the practice including processing payments, submitting insurance claims, and tracking outstanding balances to ensure profitability.
- Maximized patient education by creating and distributing informative materials, addressing common questions and concerns related to treatment options.
- Played a vital role in staff training initiatives by mentoring new hires on medical office procedures, software applications, and best practices for patient care.
- As a cross trained medical associate I assisted healthcare providers during examinations, performed EKG's, various testings based on the symptoms presented and effectively utilized knowledge of medical terminology to document findings accurately.
Canvasser, temporary position
The Civic Operations Group
08.2021 - 10.2021
- Worked alongside the NJ Department of Health goin door to door in different neighborhoods or local events or areas and give out information on different resources we can assist them with
- Also, we help sign them up for either of the COVID 19 vaccines if they're interested in doing so or we assist them in where to go to sign up with the door tags we provide to them.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
Unit Associate
Morristown Medical Center
05.2021 - 10.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Streamlined communication between departments by maintaining accurate patient records and relaying critical information to healthcare professionals.
- Collaborated closely with ancillary services such as pharmacy or dietary support teams to guarantee a comprehensive approach towards meeting individualized patient needs.
- Assisted in the delivery of high-quality care through efficient supply management and inventory control.
- Improved patient satisfaction by addressing concerns, answering questions, and providing timely assistance.
Cashier
Saks Off 5th
12.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Footlocker
04.2019 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Internee
Atrium Center for Rehabilitation & Nursing
07.2019 - 08.2019
- As an intern, we were given the opportunity to handle making activities for the elderly, decorate their rooms, hand out flyers and transport them to any appointments they had to go to
- We were also able to interact with the nurses and doctors and the food aides to get a more hands-on experience.
Youth Leadership Team Member
New York City Teens Connection
06.2016 - 06.2019
- As a YLT member, working alongside the NYC Department of Health & Mental Hygiene, I educated my youth peers about sexual health and reproductive justice topics
- It was my duty to advocate for better access to sexual health community services in Brooklyn
- Also, I represented the community engagement work of the youth teams at presentations, public speaking opportunities and events.
Customer Service Associate
Walgreens
10.2018 - 03.2019
- I excelled in efficient and friendly customer service
- Adept with cash registers inventory maintenance and working collaboratively in a fast-paced retail environment
- Experienced and knowledgeable in Walgreen policies and procedures including accepting and processing coupons.
Sales Associate and Stock Clerk
Staples
07.2018 - 08.2018
- I was entrusted to assist customers in locating the items needed to complete their purchase
- I also stocked products into their correct locations and updated prices to any upcoming sales we had in the store that week
- For reference, contact Eddie the store manager at 718-763-5733.
Camp Counselor
St.Nicks Alliance
07.2017 - 08.2017
- During this 6 week period: the kids and I along with the group leader would do activities together, such as literature, dance, art, chess and go on trips.
Work, Learn, Grow Participant
St.Nicks Alliance
11.2016 - 04.2017
- A continuation of students learning how to develop civic, learning and life skills.
Work, Learn, Grow Participant
St.Nicks Alliance
07.2016 - 08.2016
- Students were provided classes that gave information on job readiness, career exploration, etc
- Students were also taught how to develop civic, leadership and life skills.
Education
Bachelor of Science -
CUNY Medgar Evers College
Brooklyn, NY05.2023
Associate of Science -
CUNY Medgar Evers College
Brooklyn, NY05.2021
High School Diploma -
World Academy For Total Community Health High School
Brooklyn, NY06.2019
Skills
- Communicate effectively
- Medical Reception
- Medical Documentation
- HIPAA Regulations
- Patient confidentiality
- Patient Scheduling
- Insurance Verification
- Medical Office Software
- Positive Attitude
- Attention to Detail
- Patient Care
- Multitasking and Organization
- Clinical Documentation
- Patient Charting
- Phone and Email Etiquette
- Medical Terminology
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Medical office associate
Atlantic Health Urgent Care at Linden
10.2021 - Current
Canvasser, temporary position
The Civic Operations Group
08.2021 - 10.2021
Unit Associate
Morristown Medical Center
05.2021 - 10.2021
Cashier
Saks Off 5th
12.2019 - 07.2021
Internee
Atrium Center for Rehabilitation & Nursing
07.2019 - 08.2019
Sales Associate
Footlocker
04.2019 - 10.2019
Customer Service Associate
Walgreens
10.2018 - 03.2019
Sales Associate and Stock Clerk
Staples
07.2018 - 08.2018
Camp Counselor
St.Nicks Alliance
07.2017 - 08.2017
Work, Learn, Grow Participant
St.Nicks Alliance
11.2016 - 04.2017
Work, Learn, Grow Participant
St.Nicks Alliance
07.2016 - 08.2016
Youth Leadership Team Member
New York City Teens Connection
06.2016 - 06.2019
Bachelor of Science -
CUNY Medgar Evers College
Associate of Science -
CUNY Medgar Evers College
High School Diploma -
World Academy For Total Community Health High School
- Basic Life Support (BLS) Certification - American Heart Association.
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