Rayna Segrist

Oversaw daily bathing operations by efficiently setting up tub and table. Formulated shampoo for first dog and executed comprehensive bathing routines, including specialized treatments as required. Managed drying process and addressed grooming needs by removing mats and tangles. Maintained hygiene standards by sanitizing equipment and cleaning work area post-bathing. Collaborated with grooming team to ensure a clean and organized environment. Coordinated front area logistics by preparing rugs and scheduling board for upcoming appointments.

Achieved high standards of pet care through effective management of morning routines, including potty walks and feeding preparations. Enhanced cleanliness and safety of facilities by maintaining outdoor and indoor areas throughout the day. Improved dog care experience by organizing structured playgroups and meal protocols. Streamlined end-of-day operations, ensuring thorough sanitation and laundry management. Expanded skill set through cross-training in front office operations, enhancing communication and compliance with vaccination records. Optimized entrance area for pet parents, facilitating smooth transitions for incoming dogs. Developed identification systems for daycare and boarding dogs, ensuring proper tracking. Established welcoming environments for incoming cats, ensuring all needs were met.

Oversaw bathing operations for dogs, ensuring thorough preparation at the grooming table. Executed nail grinding, teeth brushing, and ear cleaning to maintain pet hygiene. Engaged with pet parents to determine suitable shampoos, adhering to established protocols for various products. Coordinated with groomers post-bath and managed dog placements in kennels until grooming or pickup. Expanded responsibilities to front desk management, including cold calling, email responses, and appointment scheduling. Confirmed service details with pet parents at drop-off, ensuring clarity on pricing and time estimates. Proactively sent appointment confirmations and verified vaccination statuses, liaising with veterinarians and pet parents for updates. Collaborated with franchise leadership to refine marketing strategies and optimize front store presentation. Handled cash register operations and tips, providing daily briefings to groomers on upcoming schedules. Conducted thorough end-of-day cleaning and organization of the front desk area before leaving.

Oversaw daily operations of assigned yard, collaborating with team member to monitor indoor and outdoor dog activities. Organized yard setup with necessary supplies for small groups. Facilitated enrichment activities for individual dogs during cleaning intervals. Executed thorough cleaning of runs at day's end and prepared facilities for following day. Managed grooming tasks for boarding dogs, including bathing, nail clipping, ear cleaning, and dental care.

Oversaw the care and well-being of resident animals, ensuring adherence to standard operating procedures for health and safety. Coordinated feeding schedules and supervised potty walks, optimizing time management and animal comfort. Led end-of-day operations by organizing daycare yard cleaning and managing pet handovers to owners.

Oversaw daily operations for a group of 10-15 dogs, managing their care and well-being. Coordinated regular potty breaks to maintain hygiene and comfort. Conducted thorough cleaning of yard area post-departure to facilitate efficient next-day operations.

Monitored dog daycare activities as a yard attendant, overseeing safety and play in designated areas. Conducted spot cleaning throughout the day and performed deep cleaning of yards twice daily during scheduled breaks. Assisted in weekly deep cleaning of facility, focusing on a different room each day. Supervised pool time for groups of 10-15 dogs, ensuring safe and enjoyable swimming experiences. Managed front desk operations, handling calls and emails while maintaining accurate medical records and compliance with requirements.