Rayna Veuleman

Operations & Facility Management

• Facility operations management
• Vendor coordination & service scheduling
• Inventory management & order fulfillment
• Compliance tracking & adherence

Team Leadership & Staff Management

• Staff supervision & scheduling
• Interviewing, onboarding & training
• Performance management and reviews
• Front desk operations oversight

Retail & Product Management

• Product ordering & inventory control
• Merchandising & retail operations
• Collaboration with sales & design teams

Organizational & Problem-Solving Skills

• Process implementation & improvement
• Daily problem-solving & decision-making
• Workflow optimization & efficiency

• Provided technical support and training to over 50 staff members, ensuring smooth daily operations
• Coordinated with administrators and staff to implement efficient workflows and optimize communication
• Managed and organized documentation, reports, and records to support daily office functions

• Delivered staff training on technology tools and multimedia strategies to enhance efficiency and engagement
• Utilized digital tools to create and present information to hundreds of students and dozens of staff members
• Provided troubleshooting and problem-solving support for various technical issues

• Worked in a team-based environment with educators and administrators to develop lesson plans and strategies
• Communicated regularly with students, parents, and staff regarding academic progress, assignments, and behavior
• Fostered a collaborative and supportive environment to improve overall team performance and engagement

• Active member in $1.5 million grant from Nation Science Foundation
• Collaborated with scientists, pre-service and in-service teachers and professors to increase performance, confidence and interest in math and science
• Demonstrated leadership skills in managing projects from concept to completion.

• Planned and conducted training sessions for 100+ new employees across multiple locations
• Ensured new hires understood company policies, food safety protocols, and customer service standards
• Provided ongoing support and coaching to improve staff performance and efficiency

• Maintained the highest company standards while preparing and serving food
• Ensured all menu items met strict quality assurance and food safety criteria
• Observed and enforced health and safety regulations to maintain compliance

• Delivered excellent customer service through active engagement and professional communication
• Effectively handled customer complaints with active listening, quick problem-solving, and compassionate solutions
• Adapted to a fast-paced, ever-changing environment with clear communication and agile thinking