Summary
Overview
Work History
Education
Skills
Timeline
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Raynard Woods

Birmingham,AL

Summary

Seasoned Field Service Engineer multiple years of experience in installation and maintenance of various systems. Offering expertise in repairs and unmatched troubleshooting skills. Skilled at training and mentoring field service personnel to troubleshoot and correct problems, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards within the industry.

Overview

5
5
years of professional experience

Work History

Field Service Engineer

Sesotec
06.2022 - Current
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Scheduled service calls according to customer location and urgency of need.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Assisted in the installation of new electrical systems, ensuring proper functionality from day one.
  • Operated and maintained electronic transmitting and receiving equipment.
  • Tracked and recorded parts and labor costs related to each service call.
  • Drafted preventive maintenance schedule to support equipment longevity.
  • Addressed routine equipment maintenance according to established schedule.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Collaborated with other field technicians to resolve complex technical issues.

Foreman /Heavy Machine Operator

CS Beatty Construction
11.2020 - 06.2022
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
  • Mitigated risk by identifying potential issues before they arose, proactively addressing concerns related to heavy machine operations.
  • Picked appropriate locations, rigged up systems and monitored safety of operations.
  • Assessed work sites daily for potential hazards.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Demonstrated expertise in operating a wide range of heavy machinery, including bulldozers, excavators, and loaders.
  • Kept machinery in proper working order by repairing and replacing malfunctioning parts.
  • Removed topsoil, vegetation, and rocks to grade earth to specifications.
  • Operated forklift, haul trucks, loader and other equipment on daily basis.
  • Assisted team in setting up and dismantling equipment and tools to use for construction.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Assisted with training new employees on proper equipment usage, fostering a culture of continuous learning among team members.

Millwright Technician

Millwrights Union Local 1192
03.2019 - 11.2020
  • Documented repairs and maintenance activities to create reports for management.
  • Disassembled machinery parts and categorized properly before moving to storage.
  • Inspected and examined all machinery and equipment to detect malfunctions or irregularities.
  • Read and interpreted blueprints and schematics to understand machinery design and layout.
  • Inserted shims, adjusted tension on nuts and bolts and positioned parts, using hand tools and measuring instruments with 90% accuracy.
  • Used hoisting and rigging equipment to move heavy machinery and equipment.
  • Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries.
  • Performed routine inspections and maintenance to optimize machinery performance.
  • Served as a reliable resource for other departments requiring millwright expertise, collaborating on projects and providing guidance on best practices.
  • Troubleshot machinery problems and suggested accurate repairs.

Education

Bachelor of Arts - Marketing Management And Research

The Illinois Institute of Art - Chicago
Chicago, IL
06.2016

Skills

  • Team building
  • Equipment Maintenance
  • Recordkeeping requirements
  • Diagnostics and troubleshooting
  • Safety Planning
  • Technical Support
  • System repairs
  • Equipment testing
  • OSHA 30 Certification
  • OSHA 10 Certification
  • Confined Spaces
  • Fall Protection
  • Dangerous Gases

Timeline

Field Service Engineer

Sesotec
06.2022 - Current

Foreman /Heavy Machine Operator

CS Beatty Construction
11.2020 - 06.2022

Millwright Technician

Millwrights Union Local 1192
03.2019 - 11.2020

Bachelor of Arts - Marketing Management And Research

The Illinois Institute of Art - Chicago

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Raynard Woods