Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rayne Goins

Laurel,Maryland

Summary

Seeking a challenging employment in an organization where my talents and experience will contribute to the company's success.

Overview

6
6
years of professional experience

Work History

Sales Specialist

CarHaven
Millersville, MD
07.2023 - Current
  • Sold 25 vehicles a month on average, meeting my monthly target.
  • Completed 50 calls, 50 text, and 50 emails daily
  • Scheduled 10 appointments per week and sold to an average of 7 people.
  • Sold up to 2-4 automobiles every day.
  • Monthly profits from sold units reached $55,000 or more.
  • Earned the title of Sales Person of the Month for 3 months in a row.
  • In addition to selling the buyer a vehicle, I marketed warranties and coverage choices, increasing the front-end commission for each transaction.
  • Created business relationships with companies, allowing me to sell many vehicles to them in a short period of time.
  • sold 8 government vehicles to a security firm in a two-month period.
  • Received a total of 10 referral's from previous customers
  • Developed and implemented sales strategies to increase customer base.
  • Maintained accurate records of customer interactions and transactions.
  • Built strong relationships with customers and consistent follow-ups.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.
  • Performed data entry into CRM system including account information and sales activity logs.
  • Stayed up to date on company products and services to support sales objectives.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Write, completed and filed documentation to finalize sales.

Training Coordinator

ResCare
Greenbelt, MD
03.2022 - 06.2023
  • Trained a average of 20 employees each class 3x a day via zoom or in person.
  • Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
  • Coordinated with subject matter experts to develop effective training content.
  • Organized and scheduled on-site and off-site trainings for staff members.
  • Maintained accurate records of all trainings conducted. Revising over 50 files daily.
  • Assisted n designing, developing, and implementing new training methods and techniques.
  • Monitored participants' progress during the training session.
  • Provided ongoing support to internal customers throughout the entire training process.
  • Mentored and onboarded new staff members to establish top client satisfaction.
  • Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system and database manager operations.
  • Maintained and tracked state-specific licenses and certifications to meet compliance requirements and remain up-to-date for training.

Receptionist Administrator

ResCare
Greenbelt, MD
12.2021 - 03.2022
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Assisted with administrative tasks such as data entry into company databases.
  • Assisted in setting up interviews and conducting them along side with HR
  • Reached out to 30 plus qualified applicants for interviews daily and scheduled over 10 interviews weekly
  • Organized and updated all personal data files for all 150 current staff

Aide

Howard County Parks and Recreation
Laurel, MD
08.2019 - 09.2020
  • Help children complete homework and special assignments daily to support academic performance.
  • Cared for children aged 5-8 years old , including tasks such as feeding, and entertaining them with games and activities.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Led children in tidying up, hand washing and tasks to teach responsibility.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Provided individualized tutoring to struggling students.
  • Collaborated with other aides, teachers, and administrators to develop strategies for student success.

Team Member

Chick Fil A
Laurel , MD
04.2018 - 08.2019
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Maintained high standards of customer service in high volume, fast- paced operations.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeating business.
  • Consistently provided friendly service to promote better customer engagement.
  • Checked completed orders for accuracy and bagged meals for easy carrying.

Education

High School Diploma -

Reservoir High School
Fulton, MD

Skills

  • Effective multi-tasker
  • Effective communicator
  • Flexible and adaptable
  • Organization
  • Negotiation
  • CRM ( Sales System)
  • Customer service
  • Problem solving
  • Results- oriented
  • Reporting

Accomplishments

Trainings:

CPR

First Aid

Concussion

Sales Person of the Month Jan- March 2024

Timeline

Sales Specialist

CarHaven
07.2023 - Current

Training Coordinator

ResCare
03.2022 - 06.2023

Receptionist Administrator

ResCare
12.2021 - 03.2022

Aide

Howard County Parks and Recreation
08.2019 - 09.2020

Team Member

Chick Fil A
04.2018 - 08.2019

High School Diploma -

Reservoir High School

Similar Profiles

CREATE PROFILE
Rayne Goins