Dedicated Clinical Supervisor with expertise in operational supervision, compliance auditing, and staff training. Proven ability to enhance client care through effective conflict resolution and communication.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
At Home Care Inc
Gloster, Mississippi
12.2023 - Current
Supervised daily operations of home care services for clients.
Trained new caregivers on protocols and best practices for client care.
Developed care plans tailored to individual client needs and preferences.
Ensured compliance with health regulations and company policies.
Resolved conflicts among staff or between staff and clients effectively.
Participated in team meetings to discuss best practices for client care.
Facilitated communication between clients, families, and healthcare providers.
Coordinated staff schedules to ensure adequate coverage and support.
Dialysis Technician
Devita
Kentwood, Louisiana
11.2022 - 08.2023
Monitored patient vital signs during dialysis treatments.
Prepared and maintained dialysis machines and supplies.
Assisted in troubleshooting equipment malfunctions efficiently.
Documented treatment data accurately in patient records.
Personal Care Assistant
At Home Care Inc
, Gloster
03.2015 - 08.2022
Supported clients with daily living activities and personal hygiene tasks to promote independence and dignity.
Provided companionship and emotional support to enhance client well-being.
Created safe and clean environments for clients in their homes, contributing to overall health and safety.
Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Ensured personal hygiene standards were met for clients, enhancing comfort and well-being.
Cashier
Super Saver
Centreville, Mississippi
02.2002 - 12.2009
Managed cash register during peak hours, ensuring accurate transactions and customer satisfaction.
Processed cash and credit card payments, efficiently issuing receipts and change to maintain transaction flow.
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed customer transactions accurately and efficiently at Super Saver.
Assisted customers with product inquiries, delivering consistent excellent service to enhance shopping experience.