RAYNEL SPRINGER
Columbus,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a Customer Service Healthcare Representative position. Ready to help the team achieve company goals by ensuring customer satisfaction.
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills.
Overview
2022
2022
years of professional experience
Work History
Research & Development Specialist 3
Regeneron Pharmaceuticals
01.2018 - 01.2022
- Operate under BLS2 conditions with immunocompromised mice
- Execute experiments in support of finding immunotherapy treatments for various cancer cell lines
- Collaborate with other colleages to support thier experiments
- Update and maintain IACUC (Institutional Animal Care and Use Committee) documents
- Collect and input data for use in reports and PowerPoint presentations
- Analyze data via Excel, GraphPad Prism, and FlowJo
Senior Research Associate III
Psychogenics Inc.
01.2007 - 01.2018
- Manage contract studies while routinely collaborating with other research departments within the company
- Conducted independent research to validate efficacy of solutions, assimilate results and prepare written technical reports.
- Evaluated emerging technologies for potential integration into ongoing research efforts.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality deliverables.
Laboratory Technician II
Charles River Laboratories @ Psychogenics Inc.
01.2006 - 01.2007
- Monitored animal health and welfare daily
- Performed animal husbandry duties to maintain quality and health of research animals, which consisted of providing clean cages, adequate food and water, performing daily cage checks, recording animal health concerns according to protocol, and properly preparing and displaying cage cards
- Performed facility sanitation and housekeeping duties
- Received, inspected, and housed incoming animals
Part-time Sales Associate
Barnes And Noble Bookstore
2005 - 2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Wildlife Management
Ohio State University
Columbus, OH12.2004
Skills
- Data Presentation
- Microsoft Office Suite
- Data collection
- Great Communication
- Teamwork
- Research and analysis
- Active listening
- Data entry
- Computer proficiency
- Staff training
- Sales expertise
- Customer service
Timeline
Research & Development Specialist 3
Regeneron Pharmaceuticals
01.2018 - 01.2022
Senior Research Associate III
Psychogenics Inc.
01.2007 - 01.2018
Laboratory Technician II
Charles River Laboratories @ Psychogenics Inc.
01.2006 - 01.2007
Bachelor of Science - Wildlife Management
Ohio State University
Part-time Sales Associate
Barnes And Noble Bookstore
2005 - 2006
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