Summary
Overview
Work History
Education
Skills
Relevant Aptitudes
Coursework
Internship
Timeline
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Raynette Johnson

Sacramento,CA

Summary

Empathetic Therapist Intern offering exceptional compassion and communication skills.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

27
27
years of professional experience

Work History

Sacramento Police Intern

Sacramento Police Department
Sacramento, USA
01.2021 - 05.2021
  • Participated in various tours and discussions with mental health and other Police departments
  • Assisted the senior officer in patrolling the assigned area during assigned hours
  • Generated daily reports based on the day’s duties and events
  • Assisted in public awareness of crime protection campaigns

Marketing and Sales

A Sound Vision Inc.
06.2010 - 01.2021
  • Assisted high school students with a talent and love for the fine arts with obtaining scholarship

Patient Access Representative

Sutter Health
07.2006 - 06.2010
  • Answered phones, fax lab results to MD, surgery centers, assist patient service centers with drawing blood and adding on blood test, previously ordered
  • Worked in the ED admitting patients for surgeries, OBGYN admits, transfers and discharges
  • Transcribed MD orders, entered orders via computer, knowledge of medical terminology, and multi-line telephone system
  • Greeted, identified and registered patients at point of service and initiated the medical record and account
  • Verified insurance benefits and eligibility
  • Documented information in computer systems
  • Provided excellent customer service to patient, family and visitors

Hospital Unit Service Coordinator III

UC Davis Heath Systems
04.2003 - 11.2005
  • Transcribed MD orders knowledge of medical terminology, record keeping, admitting, transfer, and discharging patients
  • Ordered labs, diets and pharmacy needs via computer

Cashier Receptionist

Kaiser Permanente
12.2003 - 07.2005
  • Answered phones, schedule appointments for MRI, CT scans, mammograms, ultrasounds and other x-ray procedures
  • Collected co-payments and balanced out cash drawer
  • Verified and updated all demographic information
  • Generated appropriate encounter forms per procedure electronically or manually if the system is down
  • Initiated and completed required forms for all appointments per policy
  • Tracked referrals

Patient Care Representative

Catholic Healthcare West
07.1997 - 04.2003
  • Administration clerical and support services duties included answering phones calls, scheduling appointments collecting co-payments knowledge of HMO, PPO, and other government insurances
  • Conducted patient interviews, explains hospital policies, patient financial responsibilities and patient's bill of rights
  • Facilitated the patient admission flow, including activities such as: patient identification, identification of accurate demographic and insurance information

Certified Nurse Assistant

Psych Counselor Crestwood Manor
03.1994 - 04.1995
  • Monitored patients 1:1, take vitals, documented daily input, output, and ADL’s
  • Ensured clients are comfortable while maintaining privacy
  • Helped clients with movement and hygiene as necessary
  • Timely reported change in client’s condition to supervisor
  • Protecting client’s confidentiality per HIPAA standards

Education

MAC - Graduate Psychology Program

National University
01-2026

BA - Psychology

Holy Names University
12.2022

AA - Administrative Justice

Sacramento City College
05.2021

AA - Interdisciplinary Studies Behavior and Social Science

Sacramento City College
05.2021

AA - Psychology

Sacramento City College
05.2021

PSY - Graduate Program

Holy Names University

Skills

  • Supervision
  • Needs Assessment
  • Record Maintenance
  • Counseling
  • Progress Monitoring
  • Report Writing
  • Social Services Liaison
  • Substance Abuse Assistance
  • Data Collection
  • Rehabilitation Assistance
  • Case Management
  • Strong Computer Literacy
  • Therapy
  • Specialized training in grief counseling
  • Group counseling
  • Developmental psychology
  • Practiced in family assessments
  • Emotional support
  • Solution-focused counseling
  • Peer counseling
  • Intake assessments
  • Clinical experience
  • Excellent communication
  • Interventions
  • Family therapy background
  • Mental health assessment
  • Therapeutic listening
  • Self-care strategies
  • Building rapport
  • Active listening
  • Client advocacy
  • Patient advocacy
  • Conflict resolution
  • Effective communication
  • Mental health advocacy
  • Counseling techniques
  • Attention to detail
  • Multitasking
  • Teamwork and collaboration
  • Exceptional problem solver
  • Assertiveness training
  • Interpersonal communication
  • Behavior modification
  • Patient intake

Relevant Aptitudes

  • Work with convicted individuals and providing advice and guidance on improving their behavior and starting a new life.
  • Supervise and mentor individuals and provide them necessary education and facilities for developing skills.
  • Make offenders aware about their custodial sentences and motivating them for improvement.
  • Organize and oversee community service work and encouraging participation of offenders.
  • Develop friendship with and counsel convicted and assisting in their rehabilitation.
  • Providing mental and emotional support to the victims of violent crime.
  • Evaluate offenders and determine best methods of treatment for their rehabilitation.
  • Provide resources and other facilities to offenders for self-development and overall improvement.
  • Arrange for medical treatment of offenders when required.
  • Monitor progress in individuals under custody.
  • Draft report and make recommendations for offenders who have improved.
  • Investigate family background and criminal history of offenders and present to the court.

Coursework

  • Administration of Justice
  • Crime/Deviance/Social Control
  • Criminal Procedure
  • Juvenile Delinquency
  • Concepts of Criminal Law
  • Legal Aspects of Evidence
  • Community Relations
  • Criminal Investigation

Internship

Internship with Dr. Kate Isaacson, Holy Names University, Isaacson@hnu.com, Psychobiography An examination of Attorney Defense of Violent Offenders

Timeline

Sacramento Police Intern

Sacramento Police Department
01.2021 - 05.2021

Marketing and Sales

A Sound Vision Inc.
06.2010 - 01.2021

Patient Access Representative

Sutter Health
07.2006 - 06.2010

Cashier Receptionist

Kaiser Permanente
12.2003 - 07.2005

Hospital Unit Service Coordinator III

UC Davis Heath Systems
04.2003 - 11.2005

Patient Care Representative

Catholic Healthcare West
07.1997 - 04.2003

Certified Nurse Assistant

Psych Counselor Crestwood Manor
03.1994 - 04.1995

MAC - Graduate Psychology Program

National University

BA - Psychology

Holy Names University

AA - Administrative Justice

Sacramento City College

AA - Interdisciplinary Studies Behavior and Social Science

Sacramento City College

AA - Psychology

Sacramento City College

PSY - Graduate Program

Holy Names University
Raynette Johnson