Raynette Noel
BALTIMORE,MD
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit clients needs and assist with returning each to optimal quality of life.
Overview
10
10
years of professional experience
Work History
PRP/Case Manager
Tri Hearts LLC
BALTIMORE, MD
01.2018 - 01.2023
- Evaluate the clients capacities to assist in the development of plans of service for coordination of services
- Interview clients individually, in families, groups assessing their situations, capabilities and problems to determine what services are required to meet their needs
- Provide on site visits to individuals for assessments
- Maintain and input case history records, updates, treatment plans and eligibility
- Coordinate with other agencies, organizations such as hospital, health Department, schools, case managers in order to better serve clients
- Conduct professional assessments to evaluate mental and physical condition of clients
- Organized treatment strategies based on client's medical needs and current physical conditions/limitations
- Monitored patients throughout treatment processes to evaluate and document progress.
Case Manager, Permanent Supportive Housing
Dayspring Program Inc.
BALTIMORE, MD
04.2019 - 11.2022
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Encouraged clients to articulate expectations and goals for successful rehabilitation.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Conducted regular home visits to review and monitor care plans based on clients' needs and program requirements.
- Assisted individuals with eligibility for available benefits.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families and individuals.
Home Health Care Provider
Medicaid Providers Inc.
BALTIMORE, MD
06.2013 - 11.2018
- Reviewed and followed specific care plans for clients and reported completed tasks
- Took vital signs and monitored food and liquid intake and output
- Transported patients to and from doctor's appointments, errands, and other activities
- Provided accurate reports of observations by applying active listening and critical thinking skills
- Reviewed written care plans, executed instructions, and documented services delivered
- Followed all care plans and strictly adhered to doctor orders
- Assisted patients with activities of daily living (ADLs), including bathing, running errands, light housekeeping, and meal preparation.
Education
Associates - Human Services
Baltimore City Community College
Skills
- Case assessment/documentation Assessments/Treatment planning
- Referral coordination Teamwork
- Ability to meet deadlines Excellent written and oral communication
- Experienced Owner/Manager of Assisted Living Facility
- Previous Baltimore City Housing Inspector
- Property Manager/Rental Manager
- Good work ethic
Timeline
Case Manager, Permanent Supportive Housing
Dayspring Program Inc.
04.2019 - 11.2022
PRP/Case Manager
Tri Hearts LLC
01.2018 - 01.2023
Home Health Care Provider
Medicaid Providers Inc.
06.2013 - 11.2018
Associates - Human Services
Baltimore City Community College
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