Rayona Mayes
Houston,TX
Summary
Driven and detail-oriented professional with experience at Walgreens, adept in customer service and pharmacy operations. Demonstrated excellence in customer assistance and medication management, enhancing patient safety and adherence. Skilled in handling financial transactions with integrity, contributing to significant accuracy levels. Possesses strong work ethic, patience, and empathy, ensuring high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Walamrt
02.2023 - 10.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Pharmacy Trainee
Walgreens
02.2021 - 06.2023
- Facilitated patient education on medication usage, side effects, and potential interactions to promote adherence and safety.
- Provided exceptional support to pharmacists, including preparing medications, counting pills, and labeling bottles.
- Increased overall productivity by assisting with non-pharmaceutical tasks such as answering phones, filing paperwork, and managing cash registers during busy periods.
- Supported accurate record-keeping by maintaining up-to-date patient profiles within the pharmacy management system.
Patient Sitter
Houston Methodist
06.2022 - 05.2023
- Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
- Improved communication between nursing staff and patients by regularly updating on patient status and needs.
- Promoted adherence to hospital policies and procedures among patients and visitors, contributing to a safe and orderly healthcare setting.
- Facilitated smooth transitions during shift changes by providing thorough updates on patient status to incoming sitter or nursing staff member.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
Education
Pharmacy
Austin Highschool
Houston TexasSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Tobacco Seller's License - Various State Agencies.
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
- Food Handler Certification (FHC) - State or County Health Departments.
- Certified Sales Associate (CSA) - Retail Education Association.
Languages
English
Full Professional
Timeline
Cashier
Walamrt
02.2023 - 10.2024
Patient Sitter
Houston Methodist
06.2022 - 05.2023
Pharmacy Trainee
Walgreens
02.2021 - 06.2023
- First Aid Certification - American Red Cross or St John Ambulance.
- Tobacco Seller's License - Various State Agencies.
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
- Food Handler Certification (FHC) - State or County Health Departments.
- Certified Sales Associate (CSA) - Retail Education Association.
Pharmacy
Austin Highschool
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