Police Officer with 3 years in law enforcement assisting citizens, investigating accidents and conducting routine patrols. Committed to correctly documenting incidents to support expedited and accurate court proceedings. Focused law enforcement professional offering a proven history in fostering public safety and awareness through consistent patrol efforts and security details for community events. Seeking a role in which integrity and commitment to safety will provide community enrichment and continuous public safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patrolman First Class
Pocomoke City Police Department
Pocomoke City, MD
12.2021 - Current
Assisted in the development of patrol strategies to reduce crime and improve public safety.
Conducted traffic stops, issued citations, and made arrests for violations of state laws or local ordinances.
Investigated criminal activity by interviewing witnesses and suspects, taking photographs, collecting evidence, and preparing detailed reports.
Responded to calls for service from citizens regarding suspicious persons or activities.
Patrolled assigned areas on foot or in a vehicle enforcing laws and apprehending violators.
Provided assistance to victims of crimes such as domestic violence or robbery.
Coordinated with other law enforcement agencies to share information related to investigations or public safety operations.
Performed first aid on injured individuals until medical personnel arrived at the scene.
Attended court hearings related to criminal cases involving suspects apprehended by self.
Observed and reported any unsafe conditions such as abandoned vehicles, broken streetlights.
Utilized technology including computers, radios, radar guns., in daily duties.
Managed crowd control during special events such as parades or festivals.
Searched for missing persons utilizing resources such as surveillance cameras or K-9 units.
Counseled juvenile offenders regarding appropriate behavior choices and provided referrals when necessary.
Arrested suspects following established procedures while exercising caution and good judgment.
Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
Directed traffic at high-volume special events for public safety and order.
Responded promptly to activated alarms for fires and burglaries.
Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
Pursued fleeing suspects on foot and in varying terrain.
Field Technician
Spectrum
Onancock, VA
03.2021 - 12.2021
Performed preventative maintenance on equipment and systems to ensure optimal performance.
Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
Maintained accurate records of all installed cables and equipment in customer locations.
Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
Resolved issues related to faulty connections or poor signal strength.
Configured IP addresses on routers or modems according to customer requirements.
Participated in team meetings to discuss project progress and upcoming tasks.
Repaired damaged cables caused by weather conditions or improper handling.
Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
Installed outlets, drops, converters, modems and digital terminals.
Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
Offered education and resources to streamline customer product adoption and use.
Measured signal strength at utility poles.
Troubleshot and diagnosed systems using speed, ping and related tests.
Automotive Sales Consultant
Preston Automotive Group
Keller, VA
12.2019 - 03.2021
Greeted customers and identified their automotive needs.
Assisted in developing customer financing options.
Prepared sales contracts and other necessary paperwork for vehicle purchases.
Collaborated with service department personnel to ensure customer satisfaction.
Performed market research on competitor vehicles and pricing strategies.
Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
Advised customers on extended warranties, insurance policies, and other related services.
Developed relationships with local banks to secure loan approval for customers with bad credit ratings.
Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
Participated in trade shows and conventions showcasing dealership's inventory.
Increased after-market sales by [Number]% by persuasively presenting additional products which enhanced vehicle and ownership experience.
Showcased vehicle features and took customers on test drives in local area.
Consistently exceeded quotas by pursuing and closing sales.
Analyzed customer needs to make suitable product recommendations and demonstrations.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Adhered to standards of quality and service and industry regulations.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Maintained up-to-date database of sales contacts and customer information.
Delivered reports to enhance sales information and management.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Correctional Deputy Sheriff
Accomack County Sheriffs Office
Accomac, VA
02.2019 - 11.2019
Maintained order and security within the jail facility by monitoring inmates' activities, enforcing rules, and conducting searches.
Supervised inmate visits to ensure proper conduct of visitors, as well as compliance with established visitation policies.
Conducted investigations into alleged rule violations or misconduct involving inmates and staff members.
Provided assistance in courtroom proceedings by escorting inmates to and from court appearances, maintaining order in the courtroom, providing testimony as needed, and ensuring the safe transport of inmates back to their cells.
Responded to emergency situations such as fights among inmates or medical emergencies requiring immediate attention.
Searched inmate living areas for contraband items such as weapons or drugs using metal detectors or other specialized equipment.
Assisted in transporting prisoners between correctional facilities or institutions for court hearings or medical appointments.
Communicated effectively with co-workers, supervisors, inmates, attorneys, judges, family members and outside agencies regarding issues related to incarceration.
Monitored video surveillance systems used in jails to detect suspicious activity inside the facility.
Participated in physical fitness activities required for job performance including running drills, obstacle courses and self-defense techniques.
Ensured compliance with state laws governing corrections operations.
Briefed superiors of incidents and misconduct and recommended disciplinary actions.
Diffused disruptive behavior by verbal interventions.
Searched building and grounds, living quarters and work areas for contraband.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Conducted urinalysis tests on staff and inmates to test for illicit drugs.
Coordinated shakedowns to locate and remove unauthorized items.
Conducted scheduled headcounts to verify presence of prisoners.
Settled disputes between inmates.
Conducted fire, safety and sanitation inspections.
Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
Assistant Manager
Sonic
Oak Hall, VA
07.2018 - 07.2019
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Established processes for monitoring customer satisfaction levels.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Enforced company policies and procedures to strengthen operational standards across departments.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Completed inventory audits to identify losses and project demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Reviewed completed work to verify consistency, quality and conformance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Interviewed prospective employees and provided input to HR on hiring decisions.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Produced thorough, accurate and timely reports of project activities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Proposed or approved modifications to project plans.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Created and managed budgets for travel, training and teambuilding activities.
Education
Entry Level Police Certificate - Criminal Justice
Wor-Wic Community College
Salisbury, MD
06-2022
High School Diploma -
Arcadia High School
Oak Hall, VA
06-2018
Skills
Defensive Tactics
Physical Fitness
Investigative Procedures
Interviewing Techniques
Arrest Procedures
Crime Prevention
Evidence Collection
Firearms Proficiency
Radio Communication
Community Policing
Situational Awareness
Traffic Control
Stress Tolerance
Public Service
Accident Scene Documentation
Public Safety
Report Writing
Self Motivation
Time Management Abilities
Court Testimony
Background Investigations
Criminal Investigations
Arresting Suspects
Accident Investigations
Evidence Preservation
Crime Scene Photographs
First Aid
Decision-Making
Witness Interviewing
Law Enforcement Information Databases
Prisoner Transport
Summons and Subpoena Serving
Police Patrol Operations
Suspicious Activity Monitoring
Civil and Criminal Laws
Traffic and Motorists Monitoring
Attention to Detail
Investigative Reports
Emergency Management
Accomplishments
Community Service Award
Meritorious Service Award
Perfect Attendance (2022)
Languages
Spanish
Limited
Haitian Creole
Elementary
Certification
Coordination and Analysis Center License Plate Recognition Operator Course
Current Drug Trends
Technology Threats Against Law Enforcement
Patrol 1
Police Traffic Laser Operator
Police Traffic Radar Operator
IED Awareness and Safety Procedures
Providing Sensitive Death Notifications with Professionalism, Dignity, and Compassion
"Shield of Resilience"
Investigating Animal Abuse
Law Enforcement Active Shooter Emergency Response Performance Level
Introduction to Incident Command System ICS-100
ICS for Single Resources and Initial Action Incident, ICS-200
CBRNE Standardized Awareness Training Program, Indirect Delivery
Law Enforcement Technology
Bomb Threat Preparedness and Response
HME and Precursor Awareness for Public Safety
DWI detection and Standardized Field Sobriety Testing Course
Entrance Level Police Training Program
Entrance-Level for Law Enforcement Officers
Arrest, Search, & Seizure (Fourth Amendment)
Coaching and Mentoring
Dedicated 6 year coach of Cheerleading at the levels of travel cheerleading, high school, and beginner level.
Dedication to the development and uplifting of the youth in the community I serve and patrol.
Coached Track and Field at the high school level for 2 years which yielding several Virginia State Top running leaders.