Ray Ricardo Guyon

- Assisted customers with inquiries, resolved issues, and provided guidance on store policies and products.
- Managed returns, exchanges, and refunds efficiently while ensuring customer satisfaction.
- Worked collaboratively with team members to ensure smooth store operations and a positive shopping experience.
- Helped maintain a clean and organized customer service desk.
- Received and processed customer feedback to improve service quality.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• - Provided exceptional customer service by assisting customers with product selection and answering inquiries.
• - Achieved sales targets and contributed to 15% increase in monthly store revenue through effective upselling and cross-selling techniques.
• - Handled cash transactions, operated POS systems, and ensured accurate end-of-day cash reconciliation.
• - Assisted with inventory management, including restocking shelves and conducting inventory counts.
• - Collaborated with team members to create a positive shopping environment and resolve customer complaints professionally.

• - Engaged with customers in high-traffic areas to promote and sell products, consistently reaching and exceeding sales goals.
• - Developed strong product knowledge to effectively answer customer questions and provide recommendations.
• - Implemented sales strategies to attract and retain customers, leading to increased sales and customer satisfaction.
• - Maintained organized and visually appealing kiosk display to attract potential customers.
• - Processed transactions accurately and managed cash handling responsibilities.