Raysa Zorrilla

Create compliance sheets and revised procedures, reports etc. periodically to identify hidden risks or non-conformity issues.

• Prepare reports for senior management and external regulatory bodies as appropriate.

• Provide administrative support in multiple capacities to maintain an efficient environment for healthcare providers.

• Assist the Medical Director and Director of Nursing in developing and implementing departmental plans and goals.

• Representing the Medical Director in conference calls, meetings and interviews with Office of refugee settlement.

• Recruited, hired and trained all medical coordinators, providing direct supervision, ongoing staff development and continuing education to employees.

Coordinating with hospital departments to ensure that all medical records are transferred correctly after a patient's discharge from the facility.

• Cover data entry work into medical programs (E-clinical, Point Comfort Underwriters, UAC Portal), and manage patient insurance coverage.

• Maintaining compliance with guidelines relating to ORR, HIPAA, benefits administration, and general liability.

• Oversee all appointment scheduling for minors under care.

• Administer patient medical records to outside providers for follow-up appointments.

• Coordinating with other medical staff members including nurses, pharmacists, case managers and clinicians.

•Data entry into medical programs (E-clinical, Point Comfort Underwriters, UAC Portal), manage patient insurance coverage.

Meticulously managed medical records, ensuring accuracy and compliance. Coordinated complex treatment plans, paying close attention to individual needs.

Provide administrative support to all medical staff, answering phone calls.

• Ensure all emergency room visits, and ambulance bills are paid for in a timely fashion

• Ordering and maintaining office inventory, report any unsafe practices, equipment and environment

• Manage Doctor's calendar and daily appointments, develop and maintain record of patient appointments

• Handle medical referrals, Coordinate and schedule surgical, dental, and X-ray appointments.

• Developed and maintained relationships with community organizations and agencies.

• Facilitated outreach activities to build community awareness.

• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.

• Organize and file medical records in chart room

• Take on an active role in correcting the unsafe practice, equipment or environment through proper notification, submitting work orders

• Uploading Nursing Assessments daily

• Adhere to all agency and departmental procedures

• Supervised minors and aided them in their daily activities

• Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.

• Attended Handle with Care training's to enhance staff and youth safety during physical intervention.

• Supported individuals dealing with mental health and emotional issues.

• Complete minors initial assessment upon arrival

• Completed clear and concise documentation of youth behavior and actions.