Rayshad Samuel
Ave Maria
Summary
Experienced Manager with a proven track record. Detail-oriented team player with strong organizational, communication skills. Ability to handle multiple projects simultaneously. Enhancing team performance and customer satisfaction, conflict resolution and site safety. Skilled in leadership and problem-solving, successfully supervised teams up to 50, improving operational efficiency and safety standards.
Overview
8
8
years of professional experience
Work History
Site Manager
Lazer Logistics
04.2024 - Current
- Monitored, coached, and supervised team of 17 employees.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Created weekly and monthly reports for management team.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sr. Area Manager
Boone Logistics Services
06.2021 - 04.2024
- Managed efficient teams of up to 50 employees.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained records and logs of work performed and materials and equipment used.
- Defined clear targets and objectives and communicated to other team members.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Site Manager
Boone Logistics Services
11.2019 - 06.2021
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Developed detailed plans based on customer needs.
Night Shift Lead
Boone Logistics Services
04.2018 - 11.2019
- Observed each team member to carry out duties and provided constructive criticism.
- Assisted customers with complaints, questions, and concerns.
- Managed communication between associates and management, addressing key issues and needs.
Yard Driver
Boone Logistics Services
11.2016 - 04.2018
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Safely operated yard trucks, minimizing accidents and damage to property or equipment.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Education
Sports Management
University of West Georgia
Carrollton, GA01.2015
High School Diploma -
Lovejoy High School
Hampton, GASkills
- Management
- Team Leadership
- Problem-Solving
- Site coordination
- Conflict Resolution
- Site Safety
- Multitasking and Organization
- Flexibility and Adaptability
Class A CDL
9 years experience
Timeline
Site Manager
Lazer Logistics
04.2024 - Current
Sr. Area Manager
Boone Logistics Services
06.2021 - 04.2024
Site Manager
Boone Logistics Services
11.2019 - 06.2021
Night Shift Lead
Boone Logistics Services
04.2018 - 11.2019
Yard Driver
Boone Logistics Services
11.2016 - 04.2018
Sports Management
University of West Georgia
High School Diploma -
Lovejoy High School
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