Hello My Name is Rayshawn Bracey Im 28 years old and Im the Campus Supervisor at Hartsville Middle School and The Teen Coordinator at the Hartsville Boys & Girls Club. I am a person of many talents from teaching dance to teaching students of all ages to Resident Care Counseling. I also am a great dance teacher Ive taught bokwa, zumba ,bachata, hip hop and classic tap. I have the best customer service experince Im willing travel for work and find a new place of employment. I am great with children ive wroked with children my whole life a total of 10 years. Making a impact is the goal and to help children succeed their goals.
Overview
11
11
years of professional experience
Work History
Chorus Teacher
Hartsville Middle School
08.2023 - Current
Ive been employed here at hartville Middle school for 2 years Directing chorus has been the best time practicing for concerts and practice days
Attended department meetings and collaborated with other fine arts teachers.
Scheduled shows and performances in accordance with school calendar.
Gathered display materials and distributed programs for shows and performances.
Held afterschool meetings and rehearsals in preparation for shows.
Sponsored student fine arts clubs, attending club meetings and events.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Campus Supervisor
Hartsville Middle School
08.2023 - Current
Coordinated and supervised academic advising activities.
Developed and implemented student success initiatives to recognize and encourage achievement.
Improved policies and procedures to maximize student safety and campus security.
Spearheaded technology initiatives to support student learning and academic excellence.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Teen Program Coordinator
Hartsville Boys & Girls Club
05.2023 - Current
At the Hartsville boys and girls club I am the teen coordinator.
I Coordinate and managed volunteer activities for community service projects.
Led group discussions and activities to meet different community needs.
Approached issues proactively to best meet current and future community needs.
Facilitated community outreach to expand participation and support.
Park Services Supervisor
Neptune Island Water Park
05.2023 - 09.2023
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Implemented project management techniques to overcome obstacles and increase team productivity.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Monitored front areas so that questions could be promptly addressed.
Kept high average of performance evaluations.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Improved office operations by automating client correspondence, record tracking and data communications.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Interceded between employees during arguments and diffused tense situations.
Completed bi-weekly payroll for [Number] employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Organized spaces, materials and catering support for internal and client-focused meetings.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Trained team members on new hotel services and products to support promotional efforts.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Residential Care Counselor, Residential Supervisor
Trent Hill Center For Children And Families
05.2018 - 08.2023
Trent Hill Center for Children and Families' Bell House is a group home for youth who have been removed from their homes due to abuse,neglect, or abandonment
Trent Hill Center gives housing priority to local youth, in an effort to keep them close to their homes, families, schools, churches, and communities
The Trent Hill Center primarily houses teenagers in our residential care program
We provide a safe and loving home where youth's developmental, physical, social, emotional, educational, intellectual, and spiritual needs can be met for as long as they need to remain in residential care, up to age 21
The Trent Hill Center for Children and Families is a private, non-profit, 501(c)3 child and family services organization
Ive been employed here for 5 years
It was a pleasure working there
We have Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to a new living environment
Interfaced with residents to address and resolve complaints or grievances
Led campus tours, new resident orientation and ongoing educational sessions
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
Demonstrated self-reliance by meeting and exceeding workflow needs
Juggled multiple projects and tasks to ensure high quality and timely delivery
Prioritized and organized tasks to efficiently accomplish service goals
Improved operations by working with team members and customers to find workable solutions
Developed and deepened relationships with residents and fellow staff
Responding to crisis situations quickly to maintain calm and immediately determine the level of assistance needed
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to a new living environment.
Teacher Assistant
west hartsville elementary
08.2017 - 05.2021
Ive been employed at West Hartsville elementary for 4 years and some as a teacher assistant
Assisted teachers with instruction and provided clerical support for diverse needs
Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead
teachers
Distributed classroom materials, pencils, paper and art materials
Supervised children and participated with children in activities
Established positive relationships with students, parents, fellow teachers and school
administrators
Supported classroom teachers by managing files, preparing materials and updating records
Contributed to positive, educational setting by delivering gentle discipline and promoting student
success
Assisted teachers with lesson preparation and curriculum implementation
Complied with instructor-developed IEPs and made informed recommendations for adjustments
Provided one-on-one assistance and tutoring to students requiring additional help
Kept students safe inside and outside classrooms by proactively monitoring behaviors and
tracking student movements, safety hazards and visitors
Completed documentation on student behaviors, interventions and results
Observed children and recorded activities, maintained daily records and created safe
environments during activities, meals and naps
Collaborated with other staff members to plan and schedule lessons promoting learning and
student engagement
Adhered to school schedules, regulations, policies and dress codes to promote safety and
learning
Created and distributed instructional materials for group and one-on-one use
Drove social, emotional, intellectual, and physical development through age-appropriate
enrichment activities
Sorted and shelved books to help manage materials and free up teachers for more important
work
Liaised with team of professionals to implement comprehensive educational action plans for
special needs and at-risk students
Prepared, duplicated and collated teaching materials to help students better understand
learning concepts
Fulfilled multiple duties, including tutoring basic skills and grading homework and exams
Helped students take advantage of other available subject matter and study resources
Leveraged excellent project management and leadership skills at school to coordinate group
activities, complete projects and expand knowledge
Kept audio-visual supplies and equipment organized and ready for classroom use
Assisted with answering telephone calls, managing databases and drafting correspondence
Obtained and organized files and research papers to make important documents easier to find
Liaised with faculty to assess program performance.
Delivery Driver
Walmart
01.2018 - 11.2019
Completed on-time deliveries by choosing best and most efficient routes
Delivered packages to customer doorsteps and business offices
Maintained upbeat, positive attitude in busy, customer-focused environment
Completed rush deliveries on tight timetables to satisfy customer needs
Read maps, followed oral, and written instructions and used GPS technology to make deliveries
Operated vehicle safely in highly congested areas with no traffic violations
Expedited deliveries to meet customer deadlines and requirements
Loaded truck and properly secured items to prevent damage for deliveries
Managed customer inquiries and complaints in polite and professional manner
Verified accuracy of all deliveries against order forms
Inspected and maintained delivery vehicles regularly to keep in safe working order
Followed corporate procedures to maintain company and customer data confidentiality
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Cashier/Stocker
Walmart
06.2017 - 07.2018
I've been employed at Walmart for 1 year exact was a lovely place to work i always received best customer service
Assisted with training new cashiers and customer service team members to increase speed of onboarding
Met high productivity standards in processing payments for customers
Scanned, priced and bagged customer groceries quickly to keep lines moving
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
Answered customer quests, provided store information and escorted to desired store areas
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
Helped with purchases, locating items and signing up for rewards programs
Helped customers find specific products, answered questions and offered product advice
Trained new team members in cash register operation, stock procedures and customer services
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Cashier/Customer Service
Dollar General
06.2017 - 06.2018
Resolved customer complaints and maintained clean and tidy checkout area
Met customer service goals and exceeded customer expectations
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
Counted money in drawers at beginning and end of each shift
Maintained customer satisfaction with quick and professional handling of product returns
Utilized POS system to handle customer cash and credit card transactions
Developed and managed relationships with customers to increase customer loyalty
Answered product questions using knowledge of sales and store promotions
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
Redeemed coupons to discount purchases
Maintained awareness of surroundings and secured cash to minimize loss potential
Maintained accurate records of customer transactions for reporting purposes
Utilized various software applications to process customer orders
Referred to price sheets and special sale bulletins to enter price changes
Performed cash, card and check transactions to complete customer purchases
Operated cash register to record transactions accurately and efficiently
Handled cash with high accuracy and took care to check bills for fraud
Learned duties for various positions and provided backup at key times
Used POS system to enter orders, process payments and issue receipts
Worked with floor team and managers to meet wide range of customer needs
Responded promptly to requests for assistance, spills and customer inquiries
Maintained current knowledge of store promotions and highlighted sales to customers
Processed refunds and exchanges in accordance with company policy
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Program Staff Supervisor
Hartsville Boys And Girls Club
05.2012 - 05.2018
Stcoked cleaned/janitorial guidelines as a staff superviosr hartsville boys and girls club, Ive been employed here for five years right out of high school
This job entitled me many different roles program staff to staff superviser
Established and enforced clear goals to keep employees working collaboratively
Resolved customer complaints and adjusted policies to meet changing needs
Conducted employee evaluations and reviews
Interviewed applicants, recommended individuals for hiring and evaluated staff performance
Was sure that all staff had all materials that was needed
Created training manual for employees to use as reference guide
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing
Stocked, sanitized, cleaned and inspected restrooms
Disposed of waste and gathered individual trash bags to place in receptacles
Oversaw all field trips and events
Cashier
Hardees
05.2016 - 01.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Worked closely with shift manager to solve problems and handle customer concerns.
Answered questions about store policies and addressed customer concerns.
Assisted customers with returns, refunds and resolving transaction issues.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
Upsold additional products and services to customers, increasing revenue.
Dance Instructor
Fitness World Gyms
01.2013 - 04.2016
Planned routines for recitals and performances.
Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
Planned and oversaw group, couples, and individual dance performances.
Utilized different styles of teaching to accommodate students of all capabilities.
Offered one-on-one instruction to students by appointment.
Assisted with coordination and administration of complete dance program.
Adhered to studio guidelines and legal requirements.
Taught and explained choreography by breaking down steps and demonstrating moves.
Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
Provided constructive corrections to encourage students to learn steps and improve dancing.
Motivated and encouraged students to practice dance routines to work toward set goals.
Promoted creative expression to encourage students to explore dance as art and self expression through movement.
Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Monitored student behavior to identify potential issues and address problems appropriately.
Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
Education
high school diploma -
hartsville high school
Hartsville, SC
Skills
Great customer service,positive energy
Driving
Assessments
Work style: Reliability — Expert
April 2022
Tendency to be reliable, dependable, and act with integrity at work
Full results: Expert
Customer service — Familiar
December 2021
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Proficient
Responding to customer situations with sensitivity
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
Development in any professional field
Timeline
Chorus Teacher
Hartsville Middle School
08.2023 - Current
Campus Supervisor
Hartsville Middle School
08.2023 - Current
Teen Program Coordinator
Hartsville Boys & Girls Club
05.2023 - Current
Park Services Supervisor
Neptune Island Water Park
05.2023 - 09.2023
Residential Care Counselor, Residential Supervisor
Invasive Cardiovascular Technologist at Fusion Medical Staffing, Maine Medical CenterInvasive Cardiovascular Technologist at Fusion Medical Staffing, Maine Medical Center