Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rayshawn bracey

Jefferson,SC

Summary

Hello My Name is Rayshawn Bracey Im 28 years old and Im the Campus Supervisor at Hartsville Middle School and The Teen Coordinator at the Hartsville Boys & Girls Club. I am a person of many talents from teaching dance to teaching students of all ages to Resident Care Counseling. I also am a great dance teacher Ive taught bokwa, zumba ,bachata, hip hop and classic tap. I have the best customer service experince Im willing travel for work and find a new place of employment. I am great with children ive wroked with children my whole life a total of 10 years. Making a impact is the goal and to help children succeed their goals.

Overview

11
11
years of professional experience

Work History

Chorus Teacher

Hartsville Middle School
08.2023 - Current

Ive been employed here at hartville Middle school for 2 years Directing chorus has been the best time practicing for concerts and practice days

  • Attended department meetings and collaborated with other fine arts teachers.
  • Scheduled shows and performances in accordance with school calendar.
  • Gathered display materials and distributed programs for shows and performances.
  • Held afterschool meetings and rehearsals in preparation for shows.
  • Sponsored student fine arts clubs, attending club meetings and events.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.

Campus Supervisor

Hartsville Middle School
08.2023 - Current
  • Coordinated and supervised academic advising activities.
  • Developed and implemented student success initiatives to recognize and encourage achievement.
  • Improved policies and procedures to maximize student safety and campus security.
  • Spearheaded technology initiatives to support student learning and academic excellence.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Teen Program Coordinator

Hartsville Boys & Girls Club
05.2023 - Current

At the Hartsville boys and girls club I am the teen coordinator.

  • I Coordinate and managed volunteer activities for community service projects.
  • Led group discussions and activities to meet different community needs.
  • Approached issues proactively to best meet current and future community needs.
  • Facilitated community outreach to expand participation and support.

Park Services Supervisor

Neptune Island Water Park
05.2023 - 09.2023
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Monitored front areas so that questions could be promptly addressed.
  • Kept high average of performance evaluations.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Interceded between employees during arguments and diffused tense situations.
  • Completed bi-weekly payroll for [Number] employees.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Residential Care Counselor, Residential Supervisor

Trent Hill Center For Children And Families
05.2018 - 08.2023
  • Trent Hill Center for Children and Families' Bell House is a group home for youth who have been removed from their homes due to abuse,neglect, or abandonment
  • Trent Hill Center gives housing priority to local youth, in an effort to keep them close to their homes, families, schools, churches, and communities
  • The Trent Hill Center primarily houses teenagers in our residential care program
  • We provide a safe and loving home where youth's developmental, physical, social, emotional, educational, intellectual, and spiritual needs can be met for as long as they need to remain in residential care, up to age 21
  • The Trent Hill Center for Children and Families is a private, non-profit, 501(c)3 child and family services organization
  • Ive been employed here for 5 years
  • It was a pleasure working there
  • We have Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to a new living environment
  • Interfaced with residents to address and resolve complaints or grievances
  • Led campus tours, new resident orientation and ongoing educational sessions
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Improved operations by working with team members and customers to find workable solutions
  • Developed and deepened relationships with residents and fellow staff
  • Responding to crisis situations quickly to maintain calm and immediately determine the level of assistance needed
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to a new living environment.

Teacher Assistant

west hartsville elementary
08.2017 - 05.2021
  • Ive been employed at West Hartsville elementary for 4 years and some as a teacher assistant
  • Assisted teachers with instruction and provided clerical support for diverse needs
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teachers
  • Distributed classroom materials, pencils, paper and art materials
  • Supervised children and participated with children in activities
  • Established positive relationships with students, parents, fellow teachers and school administrators
  • Supported classroom teachers by managing files, preparing materials and updating records
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success
  • Assisted teachers with lesson preparation and curriculum implementation
  • Complied with instructor-developed IEPs and made informed recommendations for adjustments
  • Provided one-on-one assistance and tutoring to students requiring additional help
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
  • Completed documentation on student behaviors, interventions and results
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
  • Adhered to school schedules, regulations, policies and dress codes to promote safety and learning
  • Created and distributed instructional materials for group and one-on-one use
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities
  • Sorted and shelved books to help manage materials and free up teachers for more important work
  • Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students
  • Prepared, duplicated and collated teaching materials to help students better understand learning concepts
  • Fulfilled multiple duties, including tutoring basic skills and grading homework and exams
  • Helped students take advantage of other available subject matter and study resources
  • Leveraged excellent project management and leadership skills at school to coordinate group activities, complete projects and expand knowledge
  • Kept audio-visual supplies and equipment organized and ready for classroom use
  • Assisted with answering telephone calls, managing databases and drafting correspondence
  • Obtained and organized files and research papers to make important documents easier to find
  • Liaised with faculty to assess program performance.

Delivery Driver

Walmart
01.2018 - 11.2019
  • Completed on-time deliveries by choosing best and most efficient routes
  • Delivered packages to customer doorsteps and business offices
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Expedited deliveries to meet customer deadlines and requirements
  • Loaded truck and properly secured items to prevent damage for deliveries
  • Managed customer inquiries and complaints in polite and professional manner
  • Verified accuracy of all deliveries against order forms
  • Inspected and maintained delivery vehicles regularly to keep in safe working order
  • Followed corporate procedures to maintain company and customer data confidentiality
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Cashier/Stocker

Walmart
06.2017 - 07.2018
  • I've been employed at Walmart for 1 year exact was a lovely place to work i always received best customer service
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding
  • Met high productivity standards in processing payments for customers
  • Scanned, priced and bagged customer groceries quickly to keep lines moving
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
  • Answered customer quests, provided store information and escorted to desired store areas
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
  • Helped with purchases, locating items and signing up for rewards programs
  • Helped customers find specific products, answered questions and offered product advice
  • Trained new team members in cash register operation, stock procedures and customer services
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.

Cashier/Customer Service

Dollar General
06.2017 - 06.2018
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Met customer service goals and exceeded customer expectations
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
  • Counted money in drawers at beginning and end of each shift
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Utilized POS system to handle customer cash and credit card transactions
  • Developed and managed relationships with customers to increase customer loyalty
  • Answered product questions using knowledge of sales and store promotions
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
  • Redeemed coupons to discount purchases
  • Maintained awareness of surroundings and secured cash to minimize loss potential
  • Maintained accurate records of customer transactions for reporting purposes
  • Utilized various software applications to process customer orders
  • Referred to price sheets and special sale bulletins to enter price changes
  • Performed cash, card and check transactions to complete customer purchases
  • Operated cash register to record transactions accurately and efficiently
  • Handled cash with high accuracy and took care to check bills for fraud
  • Learned duties for various positions and provided backup at key times
  • Used POS system to enter orders, process payments and issue receipts
  • Worked with floor team and managers to meet wide range of customer needs
  • Responded promptly to requests for assistance, spills and customer inquiries
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Processed refunds and exchanges in accordance with company policy
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies

Program Staff Supervisor

Hartsville Boys And Girls Club
05.2012 - 05.2018
  • Stcoked cleaned/janitorial guidelines as a staff superviosr hartsville boys and girls club, Ive been employed here for five years right out of high school
  • This job entitled me many different roles program staff to staff superviser
  • Established and enforced clear goals to keep employees working collaboratively
  • Resolved customer complaints and adjusted policies to meet changing needs
  • Conducted employee evaluations and reviews
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance
  • Was sure that all staff had all materials that was needed
  • Created training manual for employees to use as reference guide
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing
  • Stocked, sanitized, cleaned and inspected restrooms
  • Disposed of waste and gathered individual trash bags to place in receptacles
  • Oversaw all field trips and events

Cashier

Hardees
05.2016 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.

Dance Instructor

Fitness World Gyms
01.2013 - 04.2016
  • Planned routines for recitals and performances.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Planned and oversaw group, couples, and individual dance performances.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Offered one-on-one instruction to students by appointment.
  • Assisted with coordination and administration of complete dance program.
  • Adhered to studio guidelines and legal requirements.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.

Education

high school diploma -

hartsville high school
Hartsville, SC

Skills

  • Great customer service,positive energy
  • Driving
  • Assessments
  • Work style: Reliability — Expert
  • April 2022
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Expert
  • Customer service — Familiar
  • December 2021
  • Identifying and resolving common customer issues
  • Full results: Familiar
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field

Timeline

Chorus Teacher

Hartsville Middle School
08.2023 - Current

Campus Supervisor

Hartsville Middle School
08.2023 - Current

Teen Program Coordinator

Hartsville Boys & Girls Club
05.2023 - Current

Park Services Supervisor

Neptune Island Water Park
05.2023 - 09.2023

Residential Care Counselor, Residential Supervisor

Trent Hill Center For Children And Families
05.2018 - 08.2023

Delivery Driver

Walmart
01.2018 - 11.2019

Teacher Assistant

west hartsville elementary
08.2017 - 05.2021

Cashier/Stocker

Walmart
06.2017 - 07.2018

Cashier/Customer Service

Dollar General
06.2017 - 06.2018

Cashier

Hardees
05.2016 - 01.2018

Dance Instructor

Fitness World Gyms
01.2013 - 04.2016

Program Staff Supervisor

Hartsville Boys And Girls Club
05.2012 - 05.2018

high school diploma -

hartsville high school
Rayshawn bracey