Rayshawn Buford Sr.
Reynoldsburg,OH
Summary
Tech-savvy professional with more than 10 years’ providing analytic based technical solutions and 7 years specifically maintaining cloud-based support and management. Resourceful and creative problem solver with expertise in customer service based information technology.
Experienced with network security, risk management, and incident response. Utilizes advanced techniques to detect and neutralize security threats. Strong understanding of cybersecurity protocols and regulatory standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Infrastructure Engineer
Lifestyle Communities
Pickerington, OH
02.2023 - Current
- Designed and implemented network infrastructure solutions, enhancing system reliability and performance.
- Conducted regular system audits to identify vulnerabilities and improve security protocols.
- Collaborated with cross-functional teams to integrate cloud services into existing infrastructure.
- Streamlined deployment processes, reducing downtime during system upgrades and maintenance.
Global Security Information Security Analyst
Bread Financial
Columbus, Ohio
06.2013 - Current
- AWS Console: IAM permissions and collaborating with cloud engineering team to introduce AWS platform as well as providing cloud-based options for storage and security.
- Microsoft Teams: Paging out technical teams and business leadership for bridge calls involving customer care technical major incidents: Service Now, Web Collections, Archer, and Account Center.
- Providing proactive technical solutions in order improve better application performance by analyzing recent and past data for national casino locations in order improve overall customer experience.
- Everbridge application: sending concise mass communications to onsite and offshore locations to maintain business continuity.
- Data entry via Archer ticket platform.
Network Engineer
American Municipal Power
Columbus, Ohio
04.2019 - 06.2020
- Designed and implemented robust network architectures to enhance connectivity and reliability.
- Led troubleshooting efforts to resolve complex network issues, minimizing downtime for critical operations.
- Developed network security protocols, ensuring compliance with industry standards and protecting sensitive data.
- Collaborated with cross-functional teams to integrate new technologies, improving overall network performance.
- Routing and switch configuration.
Network Support Technician
AEP- Internship
Columbus, Ohio
09.2018 - 04.2019
- Diagnosed and resolved network connectivity issues to ensure uninterrupted service for users.
- Collaborated with cross-functional teams to implement network upgrades and enhancements.
- Monitored network performance using advanced diagnostic tools, identifying areas for improvement.
- Provided technical support and training to staff on network systems and protocols.
Skills
- AWS Console Core Services: EC2, S3, RDS, and Lambda
- Network security
- Front-end development
- Cloud computing
- Cloud migration
- Agile methodology
- Risk management
Certification
- CCNA - Cisco Certified Network Associate
- Advanced Software Certification
- AWS Cloud Practitioner
Languages
English
Full Professional
Software
Javascript and Python
Timeline
Infrastructure Engineer
Lifestyle Communities
02.2023 - Current
Network Engineer
American Municipal Power
04.2019 - 06.2020
Network Support Technician
AEP- Internship
09.2018 - 04.2019
Global Security Information Security Analyst
Bread Financial
06.2013 - Current