Store Manager
Rayshawn Nichols
Marshalls
Canton,MI
19
years of professional experience
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Work History
Area Manager
10 Months- Developed and implemented training programs for team members to enhance productivity.
- Analyzed sales trends and inventory levels to optimize stock management strategies.
- Collaborated with cross-functional teams to improve customer service initiatives and operational efficiency.
- Led performance evaluations, providing constructive feedback and fostering professional development among staff.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
Store Manager
6 Years 2 Months- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Store Manager
9 Years- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Store Manager
4 Years 3 Months- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Devised processes to boost long-term business success and increase profit levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Associate of Science - Business Administration
Skills
Verbal and Written Communication
Store Merchandising
Payroll Management
Shift Scheduling
Financial Management
Financial Statement Review
Inventory Management
Cash Management
Customer Service
Timeline
Area Manager
Marshalls
01.2026 - CurrentRead More
Store Manager
Marshalls
09.2020 - CurrentRead More
Store Manager
Bed Bath & Beyond
09.2011 - 09.2020Read More
Store Manager
Toys"R"Us
06.2007 - 09.2011Read More
Saginaw Valley State University
Associate of Science from Business Administration
Read More