Rayshelle Oliver

• Welcome patients and visitors in a friendly and

professional manner.

• Manage and coordinate patient appointments, including

booking, rescheduling, and cancellations, while ensuring

efficient use of physician time.

• Assist patients with registration process, including forms,

verifying insurance information, and entering data into the

electronic health records system.

• Maintain accurate and organized patient records, including

updating personal information and ensuring confidentiality

in compliance with HIPAA regulations.

• Process payments, issue receipts, and manage billing

inquiries. Collaborate with the billing department to

address insurance claims and patient billing concerns.

• Provide general administrative support such as filing,

photocopying, and ordering office supplies.

• Company Overview: 1st Priority Home Health-Tulsa, OK
• Assisted patients with activities of daily living, including bathing, dressing, and mobility exercises
• Conducted thorough assessments to evaluate patients' strength, range of motion, balance, and coordination
• Educated patients and their families on proper body mechanics, exercise techniques, and safety precautions for independent living
• Implemented individualized treatment plans under the supervision of a licensed physical therapist to improve patients' functional abilities

• Company Overview: Amazon Warehouse-Tulsa, OK
• Efficiently pulled and prepared orders for shipment, ensuring accuracy and timeliness
• Utilized handheld scanners to locate and retrieve items from designated locations within the warehouse
• Maintained a clean and organized work area, promoting safety and efficiency
• Collaborated with team members to meet daily production goals and deadlines
• Followed established procedures for labeling, packaging, and securing shipments for transportation

• Company Overview: Pine and Peoria, liquor store-Tulsa, OK
• Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
• Trained and supervised a team of XX cashiers to ensure efficient checkout processes and exceptional customer experiences
• Implemented new procedures for handling returns, resulting in a XX% reduction in return processing time
• Maintained accurate records of returned items, ensuring proper documentation for inventory management purposes
• Collaborated with the store manager to develop strategies for improving cashier performance and reducing errors during return transactions
• Performed regular cash audits to identify discrepancies or potential fraud cases, implementing corrective actions as necessary
• Developed training materials and conducted training sessions for new cashiers on return policies and procedures