Rayshunda Simmons

• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
• Monitored and reported student progress and development, offering mentoring as needed.
• Provided one-on-one and group-based learning support focused on student progress.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Executed revised sales plans and reset zones to incorporate new merchandise.
• Completed efficient weekly pricing changes for general merchandise categories.
• Worked with department managers to maintain adequate inventor for regular and promotional demand.
• Built eye-catching displays of products for seasonal and special promotions.

• Packed items into appropriate containers for shipment.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.

I stocked carts with food and cold beverages before going onto the airport airplane

• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
• Created appealing food arrangements for party trays and specialized orders.

• Improved guest comfort and satisfaction through personalized service and support.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
• Offered basic technical support for clients on wide range of company products.
• Managed [Number]+ incoming calls each day with utmost professionalism and knowledgeable service.
• Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
• Refunded money and adjusted bills to resolve customer service or billing complaints.
• Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
• Responded to customer calls and emails to answer questions about products and services.

As a cashier I was responsible for checking customers out after knowing what they wanted to order at Pei Wei restaurant inside of Atlanta's airport.