Raysmin Nunez Ciriaco
Flushing,NY
Summary
At HMS Host, I excelled as a Shift Manager II, showcasing my adaptiveness in decision-making and customer service. I enhanced team performance through effective training and leadership, significantly improving operational efficiency. My expertise in inventory controls and staff supervision led to notable cost savings, underlining my ability to drive success and foster a positive work environment. I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I used independent decision-making skills and sound judgment to positively impact company success. I have experience being Shift Manager, and highly effective at keeping operations running smoothly and customers satisfied. With talent for proactively solving problems and keeping team members on task.
Overview
5
5
years of professional experience
Work History
Shift Manager II
HMS Host
09.2019 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked receipts, employee hours, and inventory movements.
- Assisted in budget preparation for the department which led to better financial management throughout the year.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Education
Associate Of Business Administration -
Southern New Hampshire University
Hooksett, NHEnglish -
La Guardia Community College
Queens, NY2020
High School Diploma -
Jose Doubeau
Dominican Republic 2018
Programming World, Excel, Microsoft, PowerPoint. -
Infotep
Dominican Republic 2018
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Opening and closing procedures
- Payment Processing
- Documentation And Reporting
- Inventory controls
- Customer Service
- Computer Skills
- Staff Supervision
- Inventory Assessment
Timeline
Shift Manager II
HMS Host
09.2019 - Current
Associate Of Business Administration -
Southern New Hampshire University
English -
La Guardia Community College
High School Diploma -
Jose Doubeau
Programming World, Excel, Microsoft, PowerPoint. -
Infotep
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