Ray T Brogan
Wichita,Kansas
Summary
Proven leader and effective problem-solver, adept in emergency response and safety training, honed across roles from Lifeguard at Northwest YMCA to Security Officer at MES. Demonstrates strong communication and physical fitness, ensuring public safety and enhancing team efficiency. Achieved significant improvements in response times and customer satisfaction, showcasing adaptability and a results-driven approach.
Overview
4
4
years of professional experience
Work History
Life Guard
Northwest YMCA
12.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Security Officer
MES
06.2021 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises while at events and concerts
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Restaurant Busser
Kobe's Steakhouse of Japan
11.2020 - 04.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Shirt Screener
Play It Again Sports
05.2020 - 08.2020
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Putting decals on various items...hats, shirts, towels
- Working on sport team uniforms
Education
Bachelor of Science - Criminal Justice
WSU
Wichita, KS05.2026
High School Diploma -
BCCHS
Wichita, KS05.2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Physical Fitness
- Team Collaboration
- Safety Training
- Adaptability in Emergencies
- Emergency Response
- Certified in CPR/AED
- Public Safety
- Water rescue techniques
- Lifeguard operations
Timeline
Life Guard
Northwest YMCA
12.2022 - Current
Security Officer
MES
06.2021 - 11.2022
Restaurant Busser
Kobe's Steakhouse of Japan
11.2020 - 04.2021
Shirt Screener
Play It Again Sports
05.2020 - 08.2020
Bachelor of Science - Criminal Justice
WSU
High School Diploma -
BCCHS
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