Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Grifols Biomat Plasma Center
Lansing, MI
10.2024 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Stocked phlebotomy cart or carrier with appropriate supplies.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Used personal protective equipment correctly to protect coworkers and patients.
Addressed questions and concerns to educate patients on collection process and procedures.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
Improved machine efficiency by conducting routine maintenance and troubleshooting issues.
Third Key Holder
Conns Homeplus
Southaven, Mississippi
08.2023 - 08.2024
First started as a regular sales associate
Handled customer complaints in a professional manner.
Provided accurate information about products, prices and services.
Greeted customers and provided exceptional customer service.
Secondly I got offered a Furniture Specialist Position
Ensured proper labeling of all furniture items according to company guidelines.
Assisted customers in selecting furniture pieces based on their individual needs and preferences.
Set up new displays in the showroom according to design specifications provided by management.
I accept the third key position shorty after that.
Monitored cash register transactions to ensure accuracy of payments received from customers.
Assisted customers with product selection, payment processing, returns, and exchanges.
Resolved customer complaints in a professional manner while adhering to company policies.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Supervised bank deposits and security procedures to support store opening and closing.
Cashier
Walmart
Southhaven, MS
05.2022 - 02.2023
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Resolved customer complaints professionally in accordance with company policy.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Warehouse Associate
Siemens Manufacturing
Southaven, MS
01.2021 - 12.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Cashier
Mahan Grocery
Tunica, MS
02.2020 - 12.2020
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Cashier
Churches Chicken
Tunica, MS
06.2018 - 01.2020
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Laboratory Assistant/ Phlebotomist at Commonspirit/Dignihty Health St.Bernadines Medical CenterLaboratory Assistant/ Phlebotomist at Commonspirit/Dignihty Health St.Bernadines Medical Center